INSEAD is seeking an experienced Accessibility QA Engineer (Accessibility & Test Automation) to establish and drive accessibility testing practices across Learning Technology, Student Services, and Enterprise Applications.

This role will lead the adoption of accessibility testing standards aligned with WCAG 2.2 AA, implement an accessibility testing framework, integrate accessibility validation into CI/CD pipelines, and support compliance initiatives across INSEAD's digital services.

The successful candidate will be responsible for defining accessibility testing standards, implementing both manual and automated accessibility testing, establishing governance and reporting, and supporting product teams in remediating accessibility issues.

In addition, this role will support the broader Quality Engineering strategy by expanding test automation coverage and automated regression testing across INSEAD's critical applications.

The ideal candidate combines expertise in Accessibility, Quality Assurance, Test Automation, Continuous Testing, and DevOps practices.

Key Responsibilities

Accessibility Strategy & Governance

• Define and implement INSEAD's Accessibility Testing Framework.
• Establish accessibility testing standards aligned with WCAG 2.2 AA and accessibility compliance requirements.
• Define accessibility testing processes, methodologies, templates, governance, and reporting standards.
• Collaborate with Product Managers, Business Analysts, Developers, UX Designers, and QA teams to embed accessibility into the Software Development Lifecycle (SDLC).
• Lead accessibility awareness sessions, workshops, and coaching programs.
• Provide expert guidance and recommendations on accessibility best practices and remediation strategies.

Accessibility Testing & Compliance

• Design and execute accessibility testing across web and digital platforms.
• Build accessibility test scenarios, use cases, and reusable test assets.
• Conduct accessibility assessments and audits.
• Perform:
  • Keyboard navigation testing
  • Screen reader testing
  • Color contrast validation
  • Focus management testing
  • ARIA validation
  • Responsive accessibility testing
  • Forms accessibility testing
  • Workflow accessibility testing
• Evaluate compliance against WCAG requirements.
• Provide accessibility gap analysis and remediation recommendations.
• Work closely with development teams to validate fixes and improvements.

Accessibility Automation & CI/CD

• Implement automated accessibility testing using Tricentis Tosca Accessibility capabilities.
• Evaluate and recommend complementary accessibility tools and technologies.
• Integrate accessibility testing into CI/CD pipelines.
• Build automated accessibility regression test suites.
• Establish accessibility quality gates as part of the delivery process.
• Develop accessibility dashboards, compliance reports, and metrics.
• Promote continuous accessibility testing within Agile and DevOps teams.

Accessibility Tools & Innovation

Recognizing that no single tool provides complete accessibility coverage, the Accessibility QA Engineer will:

• Evaluate and recommend accessibility testing solutions beyond Tosca (depends if Tosca is enough)
• Research and recommend open-source and commercial accessibility tools.
• Establish a best-practice accessibility testing toolchain combining automated and manual techniques.
• Benchmark industry practices and continuously improves INSEAD accessibility testing capabilities.
• Support proof-of-concepts and pilot implementations of emerging accessibility technologies.

Test Automation & Quality Engineering

• Expand automated testing coverage across critical applications.
• Design and maintain automated regression test suites.
• Improve test automation execution efficiency and reporting.
• Support Quality Engineering initiatives across Digital Delivery.
• Reduce manual testing effort through automation and reusable testing frameworks.
• Drive best practices for automated testing within Agile delivery teams.

Applications in Scope

The Accessibility QA Engineer will initially focus on:

Learning Technology Platforms

• Canvas LMS
• Study
• Intrepid
• Bidding

Required Experience

Essential

• 5+ years of experience in Software Quality Assurance and Testing.
• 3+ years of experience in Accessibility Testing.
• Strong knowledge of:
  • WCAG 2.1 / WCAG 2.2
  • WAI-ARIA standards
  • Accessible User Interface design principles
  • Accessibility compliance practices
• Experience implementing accessibility programs and frameworks.
• Experience with automated test frameworks.
• Experience integrating testing into CI/CD pipelines.
• Experience developing accessibility test strategies and testing frameworks.
• Experience working within Agile delivery environments.

Preferred Experience

• Experience with Tricentis Tosca.
• Experience with DevOps and CI/CD pipelines.
• Experience with Learning Management Systems (LMS).
• Experience within Higher Education environments.
• Experience implementing accessibility governance and reporting.

Preferred Accessibility Tool Experience

Experience with one or more of the following tools:

Open-Source Accessibility Tools (if Tosca is not sufficient)

• axe DevTools / axe-core
• Pa11y
• Lighthouse Accessibility
• WAVE
• Accessibility Insights
• ARC Toolkit

Commercial Accessibility Tools

• Tricentis Tosca Accessibility

Certifications (Preferred)

• CPACC (Certified Professional in Accessibility Core Competencies)
• WAS (Web Accessibility Specialist)
• IAAP Certifications
• ISTQB Testing Certifications
• ISTQB Test Automation Engineer
• Agile Testing Certifications

AY26/27 Success Roadmap

Period: 1 September 2026 - 31 August 2027

Phase 1: Foundation & Assessment

September - November 2026

Objectives

• Assess accessibility compliance of priority applications.
• Define accessibility governance, standards, and framework.
• Establish accessibility testing approach and reporting.

Deliverables

Accessibility Testing Strategy

WCAG 2.2 Compliance Framework

Accessibility Governance Model

Application Accessibility Assessment Report

Accessibility Backlog & Remediation Roadmap

Accessibility Testing Templates & Standards

Phase 2: Pilot Implementation

December 2026 - February 2027

Initial Applications

• Canvas
• Study
• Intrepid
• Bidding

Deliverables

Accessibility Use Cases & Test Cases

Baseline Accessibility Audits

Accessibility Defect Management Process

Product Team Training Sessions

Initial Tosca Accessibility Automation

Initial Accessibility KPI Dashboard

Phase 3: Automation & Continuous Testing

March - May 2027

Objectives

• Automate accessibility validation.
• Integrate accessibility into CI/CD.

Deliverables

Accessibility Automation Framework

CI/CD Integration

Automated Accessibility Smoke Tests

Automated Accessibility Regression Pack

Open-Source Tool Evaluation & Recommendation

Accessibility Compliance Dashboard

Accessibility Quality Gates

Phase 4: Scale & Operationalize

June - August 2027

Objectives

• Expand coverage across the application portfolio.
• Integrate accessibility into BAU delivery.

Deliverables

Accessibility Testing Embedded in SDLC

Accessibility Audit Reports for Priority Applications

Accessibility KPIs & Management Reporting

Accessibility Automation Operating Model

Expanded Automated Regression Coverage

Accessibility Center of Excellence Recommendations

Expected Outcomes by 31 August 2027

• Accessibility Testing Framework operational across Digital Delivery.
• WCAG 2.2 accessibility practices embedded into project and BAU delivery.
• Accessibility testing integrated into Agile, DevOps, and CI/CD processes.
• Canvas, Study, Intrepid, Bidding, and priority applications assessed against accessibility standards.
• Accessibility compliance reporting and governance established.
• Accessibility automation implemented using Tosca and complementary tools.
• Automated regression testing coverage significantly increased across critical INSEAD applications.
• Reduced accessibility compliance risk.
• Improved digital accessibility experience for students, participants, faculty, and staff.
• Established foundation for long-term accessibility maturity across INSEAD.
  
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