Summary
Professional Services at Guidewire partners directly with global P&C insurers to deliver cloud implementations that are faster, more reliable, and measurably valuable, using our industry‑leading InsuranceSuite and Guidewire Cloud platform.
We are transforming service execution with AI, automation, and repeatable delivery methods to cut implementation effort and time, accelerate cloud adoption, and ensure every customer is successful and referenceable.
You'll join a collaborative, hands‑on team that values curiosity, continuous improvement, and strong engineering rigor.
As a QA Automation Architect, you will own the end‑to‑end test automation strategy for complex Guidewire implementations, using tools like Selenium and Playwright to build scalable frameworks across web and cloud environments. You'll be the technical go‑to person for automation within Professional Services, mentoring teams, setting standards, and embedding AI‑assisted testing practices that reduce effort and defects. This role is central to our FY26 PS priorities of halving implementation effort, shortening timelines by 30%, and industrializing AI‑powered services across Guidewire‑ and partner‑led projects, directly contributing to Guidewire's mission to transform how the world's P&C insurers do business.
Job Description
What you'll do
- Architect and own scalable, maintainable test automation frameworks (e.g., Selenium, Playwright) for Guidewire PolicyCenter, ClaimCenter, BillingCenter, and related digital components, aligned with cloud and browser‑based delivery best practices.
- Design and implement automation strategies that significantly reduce manual testing effort and cycle time for Professional Services projects, directly supporting the goal to cut implementation effort by 50% and time by 30%.
- Partner with Professional Services engagement leaders, developers, and customer QA teams to define test automation scope, coverage, quality gates, and non‑functional testing strategy for Guidewire‑ and SI‑led programs.
- Embed robust, CI/CD‑friendly automated test suites into our implementation methodologies so they become reusable accelerators and repeatable offerings across customers and regions.
- Introduce and scale AI‑assisted quality practices (for example, AI‑generated test cases, intelligent regression selection, analytics‑driven defect prevention) in line with Guidewire's AI‑powered Professional Services strategy.
- Coach and mentor Professional Services engineers and partners on automation engineering best practices, coding standards, test data strategy, and maintainable test design patterns to uplift quality across the portfolio.
- Collaborate closely with Product Development & Operations (PDO) and other internal teams to align automation approaches with platform capabilities, GenAI lifts, and Guidewire Cloud testing standards, ensuring consistent quality from product to implementation.
- At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.
What you'll bring
Required
Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.
- Extensive experience designing and implementing UI and API test automation frameworks using tools such as Selenium and Playwright in complex enterprise, SaaS, or cloud environments.
- Proficiency in at least one modern programming language commonly used for test automation (such as Java, JavaScript/TypeScript, or Python), with strong understanding of object‑oriented design, reusable components, and clean code principles.
- Hands‑on experience integrating automated tests into CI/CD pipelines (for example, Git‑based workflows, build servers, containerized execution) and working within agile or iterative delivery models.
- Background in architecting automation for large, configurable applications or platforms, with the ability to balance reusability, performance, scalability, and maintainability.
- Strong collaboration and influencing skills, with experience partnering with consulting teams, customers, and external system integrators to drive adoption of automation standards and quality engineering practices.
- Track record of using metrics (coverage, defect trends, execution time, reliability, flakiness rates) to guide quality decisions and to continuously optimize automation suites and test strategies.
- Experience working in cloud or distributed environments and understanding of how to design resilient tests for highly configurable, multi‑tenant systems.
Preferred
- Experience with Guidewire products (PolicyCenter, ClaimCenter, BillingCenter, Digital, or Guidewire Cloud) as a QA engineer, developer, or architect.
- Prior Professional Services, consulting, or customer‑facing project experience, including work on large, multi‑vendor implementation programs where you influenced testing strategy.
- Exposure to AI‑powered testing tools, model‑based testing, or intelligent test analytics platforms.
- Familiarity with performance, reliability, and non‑functional testing concepts and tools.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
Your Impact
We believe in clarity and setting you up for success. In your first months, you'll dive into Guidewire's platform, Professional Services delivery methodology, and our FY26 ambition to revolutionize services execution with AI and automation.
You'll assess existing automation assets on high‑impact programs, then design or enhance frameworks using Selenium and Playwright that can be rolled out across multiple implementations. Within six months, you'll be leading automation strategy for flagship Guidewire Cloud projects, demonstrating measurable reductions in manual testing effort and regression cycle time, and contributing to higher‑quality, faster go‑lives for insurers.
Your work will enable customers to adopt Guidewire Cloud with confidence, help Professional Services and partners deliver reliably at scale, and support Guidewire's broader mission to transform how the world's P&C insurers do business through secure, AI‑enabled, cloud‑delivered software.
What's in it for you
The people we employ give their all, and in return, we offer flexibility wherever we can, such as:
- Flexible work environment
- Health and wellness benefits
- Paid time off programs including volunteer time off
- Market-competitive pay and incentive programs
- Continual development and internal career growth opportunities
All roles include an in-person orientation to help you build connections, understand our culture, and immerse yourself in our mission from day one.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
