We are seeking a detail-oriented and focused PWD - Background Verification Specialist to join our client's team through Acme Services. This role is crucial for ensuring the accuracy and integrity of background verification checks by diligently maintaining records, validating information, and coordinating with various sources. The ideal candidate will possess excellent communication skills, an analytical mindset, and a strong commitment to meeting targets and deadlines.
Key Responsibilities
- Record Management: Meticulously maintain all records in system & excel, adapting to the specific task requirements for comprehensive data tracking.
- Information & Document Validation: Perform thorough validation of information & documents provided, ensuring accuracy and authenticity.
- Source Verification: Ascertain verification from sources as per client guidelines, diligently following established protocols to confirm details.
- Follow-ups & Communication: Conduct persistent follow-ups through calls or emails with HR SPOCs, Institutes, Colleges, or Universities for closing verifications. This also includes calling candidates to collect information or documents as needed.
- Database Updates: Coordinate with verification sources and update internal database systems accurately and promptly.
- Timely Closures: Ensure closures of verification checks as per the defined time, adhering strictly to Service Level Agreements (SLAs) and client expectations.
- Inter-departmental Coordination: Coordinate with other operations departments for closures if required, ensuring seamless workflow and information exchange.
Skills
- Good written and verbal communication skills (English Language).
- Analytical bent of mind.
- Focused and detail-oriented.
- Target Oriented with a drive to meet deadlines.
- Proficiency in data entry and record maintenance in both system and Excel.
- Strong interpersonal skills for effective follow-up and coordination.
Qualifications
- Proven experience in background verification, data validation, or a similar administrative role.
- Demonstrable ability to manage multiple tasks and prioritize effectively.
- Commitment to maintaining high levels of accuracy and integrity in data.
