Proposal Coordinator (US market)

SECURITAS GROUP

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. With nine decades of deep experience means we see what others miss. By leveraging technology in partnership with our clients, combined with an innovative, holistic approach, we're transforming the security industry. With 336 000 employees in 44 markets, we see a different world and create sustainable value for our clients by protecting what matters most - their people and assets.

Securitas is seeking an experienced, detail-oriented Proposal Coordinator to join our Global Proposal Operations team. This individual contributor role will work independently to support North American RFx opportunities, ensuring proposals are compelling, compliant, and strategically aligned.

As a Proposal Coordinator, you will collaborate with the North American Bid Team to manage the end-to-end proposal process - from assignment through submission. You will play a critical role in positioning Securitas competitively by delivering high-quality proposals that meet client requirements and reflect our strategic objectives. We are looking for a professional who thrives in a remote environment, works independently, and takes direction effectively. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities under tight deadlines.

The successful candidate will have proven experience in private sector proposal development, supporting U.S. markets. Familiarity with the security services industry is a significant advantage, as understanding how onsite security is delivered across diverse client verticals is central to the success of this role.

Responsibilities

End-to-End Proposal Coordination: Manage the entire bid processfrom assignment to final submissionensuring deadlines are met, compliance requirements are satisfied, and proposal quality standards are upheld.

Strategic Thinking: Collaborate with the North American Bid Team to shape proposal strategies that address client needs and highlight our competitive advantages. Turn these strategies into clear, compelling responses that strengthen our position.

Content Customization: Customize proposal content to meet specific client requirements, ensuring responses highlight our latest offerings, technical capabilities, and strengths. Maintain and update proposal templates and content libraries to keep materials current and relevant.

Compliance: Ensure all bids meet RFx requirements and align with Securitas legal and licensing standards. Partner with legal and compliance teams to identify risks and implement mitigation strategies.

Timeline Management: Develop and maintain bid schedules with clear milestones, deadlines, and review checkpoints to keep the process on track.

Proposal Quality Assurance: Conduct regular reviews with the US bid team to ensure proposals are accurate, consistent, and fully aligned with RFx requirements and Securitas strategic objectives. Perform final checks and approvals before submission.

AI Development: Leverage AI tools for RFx data analysis, content creation, and workflow optimization. Draft effective prompts and ensure the quality of AI-generated content. Contribute to maintaining high-quality, relevant data for AI systems and apply AI insights to support strategic decision-making.

Post-submission Analysis: Collect and review feedback from completed bids to identify improvement opportunities. Track win/loss results and apply insights to strengthen future proposals and improve success rates.

Required Qualifications

Education: Bachelor's degree in Business, Marketing, Communications, Project Management, or a related field.

Experience:

• 4+ years of experience in bid management, proposal coordination, or a similar role within a corporate, consulting, or professional services environment.
• Strong understanding of the RFP/RFI process and best practices in proposal development for large, multi-national clients based in the US.
• Experience managing complex, multi-stakeholder proposals, preferably within a global company or in response to high-value bids.
• Good understanding of US market trends and procurement processes.

Technical Skills:

• Proficiency in proposal management software (e.g., AutogenAI, QorusDocs, Loopio, Qvidian) and document management tools (e.g., SharePoint, MS Office Suite).
• Strong project management skills with experience using tools to manage timelines and track deliverables.
• Excellent written and verbal communication skills to craft clear, client-focused proposals. Review and edit proposals for consistency, grammar, and compliance with company standards.
• Must have excellent English written and verbal communication skills.

Soft Skills:

• Ability to work independently in a remote environment, taking initiative and managing tasks with minimal supervision.
• Highly organized and deadline-driven, with the ability to manage multiple proposals simultaneously.
• Strong collaboration and interpersonal skills to work effectively with the entire proposal team.
• Strategic mindset with the ability to assess client needs and develop tailored proposal responses.

Preferred Qualifications

• Professional Certification: Certification in Proposal Management (e.g., APMP or Shipley) is a plus.
• Industry Knowledge: Experience working within the technology sector, professional services, or other complex B2B industries.
• Data-driven Insight: Familiarity with data analytics or reporting tools (e.g., Power BI) for tracking bid performance and win/loss rates.

Working conditions

Role is based in Securitas AMEA office in India, Gurugram.

It will be required by this role to be flexible in work hours Monday, Thursday, and Friday when working from home. To ensure collaboration with our Global Client Organization in the US, working hours will start and end a bit later these days. You may expect working mostly between 11:00AM - 7.00/8.00 PM IST time.

Tuesday and Wednesday are mandatory office workdays in Gurugram, where work hours will following general Indian office hours.

What we offer

• The chance to shape high-value proposals for a global market and play a key role in winning new business for the company.
• A dynamic, collaborative work environment focused on continuous improvement and knowledge sharing.
• Opportunities for professional growth and development.

At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them a multitude of talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities.

If it all sounds good to you, don't hesitate to apply!