Job Title: Property Manager Company Name: Sturmfrei Hospitality Pvt Ltd
Roles and Responsibilities
1. Operations Management:
- Manage daily hotel operations, including front desk, housekeeping, food & beverage, and maintenance.
- Develop and implement standard operating procedures (SOPs) to ensure seamless operations.
- Monitor inventory and manage procurement of supplies while controlling costs.
2. Guest Experience:
- Ensure all guests receive a personalized and memorable experience.
- Handle guest complaints and feedback professionally to ensure satisfaction and brand loyalty.
- Monitor online reviews and social media mentions to address any concerns promptly.
3. Team Leadership:
- Recruit, train, and manage staff to deliver excellent customer service.
- Create staff schedules to ensure optimal coverage.
- Motivate and inspire the team to maintain high morale and a positive work environment.
4. Financial Management:
- Prepare and manage budgets, forecasts, and financial reports.
- Analyze revenue streams and implement strategies to optimize profitability.
- Monitor occupancy rates, pricing strategies, and expenses to achieve financial targets.
5. Sales & Marketing:
- Collaborate with marketing teams to create campaigns that drive bookings and revenue.
- Build partnerships with local businesses, travel agencies, and influencers to promote the hotel.
- Monitor and manage the hotel's website and online booking platforms to ensure maximum visibility.
6. Compliance and Safety:
- Ensure the hotel complies with all legal, health, and safety regulations.
- Conduct regular inspections to maintain high standards of cleanliness and safety.
- Stay updated on local laws and industry trends.
Desired Candidate Profile
Education: Degree/Diploma in Hospitality Management or related field
Experience: Proven experience in hotel management, preferably in backpacking hostels.
Skills:
- Strong leadership and interpersonal skills.
- Excellent organizational and problem-solving abilities.
- Financial acumen with experience in budgeting and revenue management.
- Familiarity with property management systems (PMS) and online booking platforms.
- Strong marketing and networking skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
Employment Type: Full-Time
Job Location: Vagator, North Goa
Gross Salary: INR 22,000 + variable sales incentives
Company Profile: Sturmfrei Hospitality Pvt. Ltd. was founded in 2018 by alumni of IIM-I. Jungle by sturmfrei the travelers hostel brand under which Sturmfrei Hospitality Pvt. Ltd. operates aims to revolutionize the travel lifestyle for Gen Z and Millennials. Our mission is to provide enriching, affordable, and stylish accommodations that serve as vibrant hubs for socializing, networking, and personal growth.
Company Website: https://staysturmfrei.com
Contact person: Rumi (M) +91 9717849164 (E) [Confidential Information]
