Property Manager

Location: Noida

Business Line: Property and Asset Management

What This Job Involves

As the Property Manager for Logix City Centre Mall, you will oversee the complete suite of Property Management Services at this premier retail destination. Your primary objective will be to ensure seamless, efficient operations by leveraging innovation, technology, and industry best practices to enhance overall facility performance.

Key Responsibilities

• Conduct daily site inspections to ensure all structures, building facilities, and retail services are maintained to the highest standards.
• Lead, mentor, and develop the onsite team, ensuring they are equipped to address daily operational challenges.
• Formulate and implement strict budgeting controls while monitoring SLAs and KPIs for JLL and outsourced vendor partners.
• Manage the end-to-end billing cycle, including cost sheet submissions, vendor invoices, payment follow-ups, and ensuring high billing accuracy.
• Assist the client Single Point of Contact (SPOC) in developing annual operational budgets and strategic plans.
• Establish a robust complaint management system to resolve occupant and tenant queries swiftly and professionally.
• Circulate timely and clear operational updates to all mall occupants and relevant authorities.
• Uphold the highest health, life safety, and risk assessment standards under JLL's No Safety, No Work commitment.
• Develop, test, and execute comprehensive business continuity and emergency response plans.
• Cultivate strong working relationships with retail tenants, consultants, contractors, and local government or statutory bodies.
• Prepare and submit accurate Daily Management Reports (DMR) and Monthly Management Reports (MMR).
• Oversee transition documentation and maintain up-to-date as-built drawings.
• Collaborate with regional, head office, and SME training teams to close out operational actions.
  
  

Site Dynamics & Reporting

• Reporting Line: You will report directly to the Operations Manager.
• Team Structure: You will lead a dedicated onsite team consisting of the Property Manager and 2 other facility specialists.
• Property Type: High-traffic retail mall environment.
  
  

Sound like you Here is what we are looking for:

• Education: A Degree or Diploma in Electrical, Mechanical, Civil, or Marine Engineering (or equivalent).
• Experience: A minimum of 7 to 8 years of experience in the Facility Management, Real Estate, Hospitality, or Construction industries. Prior experience managing retail or commercial properties is highly desirable.
• Core Skills: Exceptional analytical capability, high attention to detail, and a proven track record of managing complex human dynamics and vendor relationships.
  
  

What We Can Do For You

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay, and comprehensive benefits package.