1. Property Operations & Site Management
- Conduct regular site inspections to identify defects, maintenance needs, safety issues and areas for improvement.
- Monitor building conditions, asset performance and service levels to ensure compliance with statutory and internal standards.
- Support day‑to‑day building operations and respond to issues promptly.
2. Maintenance, Repairs & Contractor Coordination
- Coordinate and supervise contractors for repair, maintenance, fit‑out, reinstatement and improvement works.
- Manage term contractors and essential building services including air‑conditioning, lifts, cleaning, landscaping, pest control and other facilities systems.
- Review contractor performance, verify completion of works and ensure adherence to safety, quality and timeline requirements.
3. Compliance, Safety & Regulatory Requirements
- Ensure building operations comply with BCA, SCDF, NEA and other regulatory requirements.
- Coordinate statutory inspections and maintain proper documentation for permits, licenses and compliance submissions.
- Support emergency preparedness, incident response and business continuity procedures.
4. Preventive & Predictive Maintenance
- Implement preventive maintenance schedules for building systems and equipment.
- Track asset performance, identify recurring issues and recommend long‑term improvement measures.
- Assist in lifecycle planning and replacement strategies for critical equipment.
5. Tenancy Administration & Stakeholder Coordination
- Administer tenancy matters including lease renewals, tenancy records, lease documentation and monitoring of tenant obligations.
- Coordinate with tenants, MCST, contractors and authorities on property, fit‑out and building‑related matters.
- Support tenant onboarding, handover, reinstatement and compliance checks.
6. Budgeting, Procurement & Cost Management
- Assist in preparing annual OPEX/CAPEX budgets for property and facilities operations.
- Source quotations, evaluate proposals and support procurement processes.
- Monitor expenditure and ensure cost‑effective delivery of services.
7. Vendor & Performance Management
- Conduct regular performance reviews of term contractors and service providers.
- Ensure service level agreements (SLAs) and KPIs are met.
- Manage contract renewals, variations and terminations when required.
8. Documentation, Reporting & Administration
- Prepare monthly operations reports, defect logs, maintenance records and incident reports.
- Maintain accurate documentation for leases, contracts, warranties, manuals and building records.
- Support audits, inspections and management reporting requirements.
9. Sustainability & Energy Management
- Monitor utilities consumption and identify opportunities for energy savings.
- Support implementation of green initiatives such as waste reduction, recycling and water efficiency.
- Assist in achieving and maintaining green building certifications.
10. Managerial & Project Support
- Support the Manager in operational planning, contractor management and implementation of facilities strategies.
- Assist in A&A, upgrading and refurbishment projects where required.
- Provide recommendations for operational improvements and asset enhancement.
Requirements:
- Diploma or Degree in Facilities Management, Property Management, Building Services, Engineering, Real Estate or a related discipline.
- Minimum 2-5 years of relevant experience in property, facilities, building or estate management.
- Experience in managing contractors, maintenance vendors and service providers.
- Good understanding of building systems and maintenance, including M&E, HVAC/ACMV, electrical, plumbing and fire protection systems.
- Familiarity with Singapore statutory and regulatory requirements relating to building and facilities management will be an advantage.
- Good knowledge of Workplace Safety and Health (WSH) requirements.
- Strong communication, coordination and interpersonal skills.
- Good problem-solving and organisational abilities.
- Proficient in Microsoft Office, particularly Excel and Word.
- Able to work independently, manage multiple priorities and respond effectively to operational issues.
- Willing to attend to urgent or emergency facility matters outside normal working hours when required.