Project Manager - Web & Digital

Project Manager

Location: Mumbai

Experience: 4 to 6 years

Department: Tech

About Schbang

Schbang is a creative, media, and technology partner helping brands build scalable digital

ecosystems. We combine strategy, creativity, technology, and data to deliver integrated

digital solutions.

Our digital transformation practice includes enterprise websites, e-commerce platforms, and

integrated web experiences across Shopify, WordPress, AEM, Magento, and custom stacks.

Project Managers at Schbang act as the execution bridge between business goals, creative

output, and technology delivery.

About the Role

Own end-to-end delivery of digital projects across websites, platforms, and integrated

campaigns.

Work closely with design, development, content, QA, media, and analytics teams.

Drive structured execution, client communication, timelines, scope control, and

quality delivery in a fast-paced agency setup.

Key Responsibilities

Project Delivery and Execution

Manage project lifecycle from requirements and scope to planning, execution, QA,

and final delivery.

Define milestones, timelines, deliverables, and dependencies across workstreams.

Ensure on-time, on-scope, and on-quality delivery across multiple tasks and

stakeholders.

Coordinate cross-functional teams including design, tech, content, QA, and external

vendors.

Agile Delivery and Governance

Run agile ceremonies as applicable: sprint planning, daily standups, backlog

grooming, and retrospectives.

Maintain project documentation including trackers, user stories, acceptance criteria,

and release plans.

Track progress using tools like Jira, Asana, Trello, ClickUp, or Smartsheet and

provide visibility to stakeholders.

Identify risks, dependencies, and blockers early and escalate with clear solutions.

Client and Stakeholder Management

Act as the day-to-day SPOC for clients for delivery updates and coordination.

Manage expectations related to timelines, scope changes, and deliverables.

Share weekly status updates, trackers, and clear action plans with internal and

external stakeholders.

Prepare and present decks and delivery plans when required.

Website and Platform Management

Manage ongoing website maintenance, enhancements, and content updates.

Coordinate bug fixes, troubleshooting, QA cycles, and UAT sign-offs with tech teams.

Support CMS workflows for Shopify, WordPress, AEM, Magento, or custom CMS

solutions.

Ensure platform stability, performance hygiene, and delivery readiness.

Reporting and Continuous Improvement

Support reporting on website performance metrics using GA4 and other tools with

analytics teams.

Coordinate audits and improvements related to UX, SEO basics, content hygiene,

and performance.

Identify workflow improvements and support standardization of delivery processes.

Required Skills and Competencies

Strong project execution experience in digital, web, or technology delivery.

Experience managing cross-functional teams and external partners.

Working knowledge of web platforms, CMS ecosystems, and delivery workflows.

Functional understanding of APIs, integrations, and technical documentation.

Practical understanding of Agile and Scrum methodologies.

Strong communication, stakeholder management, and presentation skills.

Strong problem-solving, prioritization, and time management skills.

Proficiency in project management tools such as Jira, ClickUp, Asana, Trello, or

Smartsheet.

Good to Have

Agency or consulting experience in digital delivery.

Exposure to QA workflows, CMS rollouts, and website troubleshooting.

Understanding of SEO and web analytics fundamentals.

Experience coordinating global or multi-region stakeholders.

Certifications such as CSM, PMP, or Agile Practitioner.

Tools and Platform Exposure

Project tools: Jira, ClickUp, Asana, Trello, Smartsheet

CMS: Shopify, WordPress, AEM, Magento, custom CMS

Analytics: Google Analytics GA4, Search Console

Collaboration: Slack, Google Workspace, Microsoft Office

What Success Looks Like

High-quality delivery within agreed scope and timelines.

Strong client satisfaction through proactive communication and reliability.

Clear documentation, governance, and delivery visibility.

Smooth cross-team collaboration with minimal escalations and rework.

Continuous improvement in delivery efficiency and platform outcomes.

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