Project Manager

As a Project Manager, you will lead and coordinate end-to-end delivery of technology projects/products for

the ministry, partnering closely with business stakeholders, product managers, business analysts,

solution architects, technical services consultants, cyber/security teams and vendors to deliver secure,

reliable digital services.

. You are pro-active, self-motivated and resourceful, with strong delivery discipline, good technology

awareness and the ability to influence stakeholders across agency, vendor and cross-functional teams.

You are adept at managing multiple workstreams concurrently while maintaining governance, delivery

quality, risk controls and stakeholder confidence.

What will you be working on

. Lead project planning and delivery across discovery, design, procurement, implementation, testing,

deployment, adoption and operations transition.

. Drive clear project governance, including scope, timeline, budget, dependencies, risks, issues, decisions,

change control and reporting to MOE/GovTech stakeholders.

. Partner with business teams to translate agency outcomes and operating needs into realistic project

plans, delivery milestones and measurable implementation outcomes.

. Coordinate cross-functional teams comprising product, business analysis, design, engineering,

architecture, infrastructure, security, data, operations and vendor teams.

. Manage vendors and delivery partners by setting expectations, tracking deliverables, reviewing progress,

enforcing quality standards and escalating issues early.

. Support procurement and post-award activities, including requirements consolidation, tender/quotation

inputs, evaluation support, onboarding, mobilisation and contract management.

. Ensure project delivery is aligned with government technology directions, including cloud adoption,

enterprise architecture, security-by-design, data protection, reliability, accessibility and operational

sustainability.

. Establish and maintain project artefacts such as project plans, RAID logs, decision logs, dependency

trackers, status reports, implementation plans, cutover plans and post-implementation review materials.

. Facilitate Agile ceremonies and delivery cadences, including sprint planning, backlog refinement, reviews,

retrospectives and cross-team sync-ups where applicable.

. Work with teams to monitor delivery health, resolve blockers, assess implementation impacts and ensure

readiness for UAT, security reviews, deployment, training and support.

. Support change management with business teams, including communications, readiness checks, training

coordination, operational handover and benefits tracking.

. Identify continuous improvement opportunities in project delivery, vendor management, governance

processes and operational workflows.

Minimum 8-10 years of experience in project management or technology delivery roles, preferably in largescale public sector, education, enterprise or GovTech-related environments.

. Proven track record in managing complex digital projects/products involving multiple stakeholders,

vendors, systems, integrations and operational dependencies.

. Strong knowledge of software development lifecycle, Agile delivery, DevOps practices, release

management, testing approaches and production support considerations.

. Strong understanding of government project governance, procurement processes, contract management,

compliance requirements and executive reporting expectations.

. Experience managing cloud, SaaS, platform migration, system integration, data, AI-enabled or

modernisation initiatives will be an advantage.

. Ability to engage both business and technical stakeholders, translate delivery risks into management

actions and communicate complex issues clearly to senior stakeholders.

. Strong analytical, planning, facilitation, negotiation and problem-solving skills, with the ability to structure

ambiguity and drive teams towards decisions.

. Strong portfolio that demonstrates hands-on experience working in Agile or product-centric teams,

including multidisciplinary delivery across product, design, engineering and operations.

. Good knowledge of cybersecurity, data protection, accessibility, reliability, auditability and operational

resilience considerations in government digital services.

. Relevant certifications such as PMP, PRINCE2, Certified ScrumMaster, PMI-ACP, SAFe, ITIL or cloud

certifications will be an advantage, but practical delivery experience is essential.

Core Technical and Delivery Competencies

. Project Governance & Delivery Control: Ability to establish delivery structures, define milestones, track

RAID items, manage dependencies and maintain disciplined reporting for management oversight.

. Agile & Product-Centric Delivery: Experience working with product managers, business analysts,

designers and engineering teams to deliver iteratively while maintaining clarity on outcomes, scope and

quality.

. Vendor Management & Technical Oversight: Experience managing vendor performance, reviewing plans

and deliverables, facilitating walkthroughs, validating progress and enforcing delivery standards.

. Procurement & Contract Management: Ability to support procurement preparation, evaluation, award

mobilisation, contract performance tracking, change requests and acceptance of deliverables.

. Risk, Issue & Dependency Management: Ability to anticipate delivery risks, define mitigation plans,

escalate appropriately and drive resolution across agency, technical and vendor teams.

. Implementation & Operations Readiness: Ability to plan UAT, deployment, cutover, rollback, training,

support handover, post-deployment stabilisation and benefits realisation activities.

. Technical Fluency: Working understanding of enterprise architecture, APIs, cloud platforms, security

reviews, system integration, data flows, monitoring, logs and incident/problem management.

. Stakeholder & Executive Communication: Ability to prepare concise status updates, decision papers,

steering committee materials and management briefings that support timely decisions.

Personal Attributes

. A driven and motivated personality with the ability to rapidly learn, apply and execute.

. Strong ownership mindset, with the ability to follow through on commitments and hold teams accountable

respectfully.

. Forward-thinking mindset with the courage to challenge conventional approaches when better outcomes

can be achieved.

. Ability to navigate ambiguity, structure complex problems and determine practical next steps.

. Pragmatic approach to process improvement, operational efficiency and delivery governance.

. Natural ability to build trusted relationships across different levels of the organisation.

. Takes initiative to network outside the immediate team to unblock delivery and align stakeholders.

. Drives cross-functional collaboration across teams, workstreams, vendors and project partners.

. Calm under pressure, with good judgement in escalation, negotiation and conflict resolution.

. Builds relationships with key stakeholders, project partners and vendors in aligning the execution and

implementation of project goals