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SymphonyAI

Project Manager

SymphonyAI
Bengaluru, India
10-12 Years
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  • Posted 6 days ago
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Job Description

Introduction

Relevant Experience: 10 Yrs. to 12 Yrs.

Qualifications and Skills:

  • Bachelor's degree in a relevant field.
  • Proven experience as a Project Manager in a product company or software development environment, preferred IT Service Management, IT Asset Management
  • Strong knowledge of project management methodologies (e.g., Agile, Waterfall, Hybrid)
  • Delivery experience in implementation AI projects
  • Good Understanding of ITIL
  • Strong written and verbal communication skills
  • Excellent knowledge of Microsoft office tools
  • Proficiency in project management tools (e.g., Microsoft Project, Jira etc.)
  • Project Management Certifications such as PMI-PMP, PMI-ACP, CSM or PRINCE2.

Job Description

Key Responsibilities:

  • Project Planning and Execution:
    • Define project scope, objectives, and deliverables in collaboration with stakeholders as per Scope of Work.
    • Develop detailed project plans, timelines.
    • Monitor and track progress, ensuring timely completion of milestones.
    • Take full accountability for the successful end-to-end implementation of projects.
    • Ensure project closure, including obtaining sign-off, within the defined timeline
    • Monitor overall progress, resource utilization and initiate corrective actions as and when required.
    • Managing Customer Satisfaction (CSAT) Score
    • Consistently work towards maintaining and improving the CSAT score by delivering quality results and fostering positive customer relationships.
    • Stakeholder Communication:
    • Act as the primary point of contact for all project-related matters.
    • Regularly update stakeholders on project progress, risks, and deliverables.
    • Risk and Issue Management:
    • Identify potential risks and develop mitigation strategies.
    • Address issues promptly to minimize impact on project timelines and quality.
    • Smooth Handover to Support Teams
    • Ensure a seamless transition of projects to support teams with complete documentation and training.
    • Operational Hygiene
    • Conduct regular reviews to maintain high standards of operational hygiene, including:Daily Tracker, Weekly Status Reports, Management reviews etc.
    • Training schedules.
    • Timesheet compliance and effort tracking.

    More Info

    Job Type:
    Permanent Job
    Industry:
    Other
    Function:
    Project Management
    Employment Type:
    Full time

    About Company

    SymphonyAI

    Job ID: 149315453

    Jobs by Skill - IT
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    Last Updated: 19-06-2026 05:39:12 PM
    Homejobs in Bengaluru / BangaloreProject Manager

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