Project Manager Scrum Master

Position: Permanent

Role: Project Manager / Scrum Master

Experience: 8-12 Years

Location: Bangalore/Chennai

Shift: 2:30pm – 11:30pm, Hybrid

Key Skills: Agile, Scrum, Jira, Project Management, Program Management, Salesforce

Implementation, SDLC, Stakeholder Management, Risk Management, Portfolio Management,

International Team Coordination, Microsoft Office, Microsoft Teams

About the Company

We are a leading organization driving large-scale digital transformation initiatives through innovative

technologies and Agile delivery practices. Our teams collaborate globally to deliver enterprise-grade

solutions and business outcomes across multiple workstreams and geographies.

We foster a culture of collaboration, continuous improvement, operational excellence, and customer

centric innovation. As part of our growing technology organization, you will have the opportunity to

contribute to strategic Salesforce transformation programs while working alongside talented

professionals across the globe.

About the Role

We are seeking an experienced IT Project Manager / Scrum Master to support an international,

multi-cloud Salesforce.com implementation program. This role will partner closely with the Program

Manager to coordinate, track, and manage program-level activities across multiple teams and

workstreams at different stages of delivery.

The ideal candidate will facilitate Agile ceremonies, monitor project progress, manage risks and

dependencies, and drive alignment across business and technical teams. In addition, this role will

support Portfolio Performance Office initiatives, including ongoing maintenance and support of the

Fluid Platform.

Key Responsibilities:

• Facilitate Agile ceremonies, including standups, sprint planning, retrospectives, and other team

checkpoints

• Coordinate program-level activities across multiple teams, stakeholders, and project phases

• Track progress, risks, issues, and dependencies, and communicate status clearly to leadership and

teams

• Help drive consensus and alignment across cross-functional and international teams

• Apply appropriate project management and Scrum practices, tools, and governance to support

delivery

• Support and maintain Portfolio Performance Office processes and the Fluid Platform

Required Qualifications:

• 8-9 years of project management experience using formal methodologies and processes

• At least 4 years of experience leading project teams of 8 or more team members

• 10-12 years of related IT or business analysis experience

• Experience with software development and lifecycle methodologies

• Working knowledge of Agile methods and Scrum practices

• Experience working with international teams

• Experience managing multiple projects or workstreams concurrently

• Strong communication, facilitation, and interpersonal skills

• High proficiency with Jira, Microsoft Office, and other standard productivity tools

• Strong attention to detail and a process-oriented mindset

• 2+ years working in an Agile organization

Preferred Qualifications:

• Experience with Power Automate

• Experience with Power BI

• Experience using Microsoft Copilot or ChatGPT in a business setting

• Experience managing Salesforce.com implementations

• Experience with Smartsheet

• Experience with Microsoft Teams

• Experience in process mapping and continuous improvement

Certifications

• PMP Certification (Preferred)

• Certified Scrum Master (CSM), PSM, SAFe, or other Agile Certifications (Preferred)