Project Manager

Job Title : Project Manager

Location: Bangalore (Hybrid)

Experience : 3 years

Role purpose and key accountabilities

The Project and Portfolio Delivery (PPD) team work in partnership with the business to deliver projects and portfolios that drive the success. We are brave in what we do, trusted by the business, and creative in our thinking.

The PPD team are responsible for:

·        Managing end-to-end projects - project plan, RAID's, Analysis, Governance, Finance & Reporting;

·        Business delivery and business acceptance of key strategic projects and programmes and training of the operational teams on new technologies;

·        The PPD team is organised into key business portfolios, each responsible for project delivery and process transformation;

·        The role sits within the PPD, guiding the portfolios through the delivery of projects and programmes in line with our project methodologies; the project management office is responsible for providing quality assurance, reports, tools and leading the portfolios through all planning activities.

This role will cover all aspects of Project Management including, Stakeholder Management, project End to End Lifecycle Management, Project Review cycle, Risk Management, Governance, Financial Management, Automation, Reporting & Analysis.

·        Provide successful and consistent delivery of Programme / Project Management Office Services for programme(s) and projects

·        Establish project documentation requirements, procedures, ensure stakeholders adherence to the Governance processes and update relevant documents to reflect agreed changes e.g. plan, schedules, product backlogs and the business case

·        Produce, track and report programme / project progress and performance, identify issues and recommend changes when necessary and report on progress

·        Creating and producing reports, KPI using excel and automation of reports.

·        Provide, review and analysis of programmes / projects, including the coordination of post implementation reviews (PIRs)

·        Provide high-quality management information on all aspects of project & programme delivery performance / resource utilisation & availability

·        Drive and support improvement, development plans, fostering a continuous improvement culture by actively seeking input from all team members

·        Regular auditing of department performance to ensure the highest standards of compliance are achieved

·        Generate and timely delivery of all required Project Management office metrics/reports using Excel with quality standards

·        Build automation to improve report quality and quicker delivery

·        Identify and monitor performance against schedules, advising key stakeholders on any variance to forecast and providing recommended solutions, to ensure contractual objectives are met

·        Drive monthly review of Project resources, and financials with the project manager and stakeholders and coordinate interdepartmental development of programme plans

·        Undertakes Health Checks for projects/ programmes of all portfolios and produce the required KPI & reports and supports projects throughout Gate and Milestone Reviews

·        Determine project's demand for resources & capacity and report on gaps

·        Review the projects in the Project Management Office Tool (Clarizen) and keep it up to date

·        Strong understanding of the Project Management Life Cycle and project governance frameworks.

·        Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Microsoft Project.

·        Expert-level Excel skills with the ability to analyse complex datasets, derive insights, and support data-driven decision-making.

·        Excellent stakeholder management skills, with the ability to build and maintain effective working relationships across all levels.

·        Strong written and verbal communication skills, with the ability to convey information clearly and concisely.

·        Exceptional organisational and prioritisation skills, with the ability to manage multiple deliverables in a fast-paced environment.

·        Customer-focused mindset, consistently aligning decisions and actions with customer needs and business objectives.

·        Strong analytical, critical thinking, and problem-solving capabilities.

·        Demonstrates a proactive, results-oriented approach with a strong can-do attitude and ownership mindset.

·        Committed to continuous improvement and driving operational excellence.

·        Collaborative team player who fosters positive working relationships and promotes an inclusive work environment.

·        Proven ability to work effectively in diverse, multicultural environments while managing competing priorities and deadlines.

·        Resilient and adaptable, with the ability to perform effectively under pressure and in dynamic business settings.

·        Self-motivated and capable of working independently with minimal supervision.

·        Strong planning and foresight skills, anticipating potential challenges and taking preventive actions.

·        Experience working with project delivery methodologies, including Waterfall, Hybrid and Agile.

Desirable [skills, experience]

The below are not essential for the role but full training will be provided:

·        Thorough knowledge of Project Management Office software tools

·        Certification in Project/Programme Management