Project Manager

Urgent Hiring ||Projects & Service Manager || Delhi

Location- Delhi

Job Title: Projects & Service Manager

Experience- 5+ years

Ctc- upto 7-10 Lpa

Working days – 6 days

Department: Operations / Project Delivery

Key Responsibilities:

1. Project Management (EPC Execution)

• Plan, execute, and close projects in line with scope, timeline, and budget
• Coordinate with engineering, procurement, and site teams
• Develop project schedules, track milestones, and manage risks
• Ensure compliance with technical specifications, safety, and quality standards
• Monitor project costs and control budgets
• Manage subcontractors, vendors, and site activities

2. Client & Stakeholder Management

• Act as the primary point of contact for clients during project execution
• Conduct project review meetings and provide status updates
• Handle client expectations, variations, and change orders
• Ensure timely approvals and documentation

3. Service & Maintenance Management

• Oversee after-sales service, AMC (Annual Maintenance Contracts), and troubleshooting
• Plan preventive and corrective maintenance schedules
• Manage service team deployment and response times
• Ensure high customer satisfaction and quick issue resolution

4. Resource & Team Management

• Allocate manpower, tools, and materials across projects and service jobs
• Supervise site engineers, technicians, and service staff
• Provide technical guidance and performance feedback
• Support hiring and training of project/service personnel

5. Procurement & Coordination

• Coordinate with procurement for timely availability of materials
• Review vendor performance and support vendor selection
• Ensure cost-effective purchasing aligned with project budgets

6. Documentation & Reporting

• Maintain project documentation (contracts, drawings, reports, invoices)
• Prepare progress reports, MIS, and performance dashboards
• Ensure proper handover documentation after project completion

7. Business Support

• Assist in project estimation, costing, and proposal preparation
• Identify opportunities for upselling services or repeat business
• Support continuous improvement in project execution processes

Key Skills & Competencies

• Strong project management and organizational skills
• Good technical understanding of EPC projects (industry-specific)
• Client-facing communication and negotiation skills
• Problem-solving and decision-making ability
• Ability to work in a fast-paced, multitasking environment
• Financial awareness (budgeting, costing, margin control)

Qualifications & Experience

• Bachelor's degree in Engineering (Mechanical / Electrical / Civil or relevant field)
• 5–10 years of experience in EPC project execution and/or service management
• Experience in a small or mid-sized company preferred (multi-role exposure)
• Familiarity with project management tools and MS Office

Key Performance Indicators (KPIs)

• On-time project delivery
• Project cost variance / margin achievement
• Customer satisfaction & repeat business
• Service response and resolution time
• Quality and safety compliance