About Us
At Thoucentric, we offer end-to-end consulting solutions designed to address the most pressing business challenges across industries. Leveraging deep domain expertise, cutting-edge technology, and a results-driven approach, we help organizations streamline operations, enhance decision-making, and accelerate growth. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally.
We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem.
We have been certified as Great Place to Work by AIM and have been ranked as 50 Best Firms for Data Scientists to Work For.
We have an experienced consulting team of over 500+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space.
Job Description
Project Manager – Manufacturing IT & OT
Location: Gurgaon, India (with frequent travel to Sitargunj, Hosur, Mysore)
About The Role
We are accelerating a major digital transformation journey across multiple manufacturing locations in India. We are looking for a Project Manager – Manufacturing IT & OT who will lead, execute, and govern key technology initiatives across factories in Sitargunj, Hosur, and Mysore. The role is based out of Gurgaon, with regular travel to plant locations. This individual will be responsible for planning, driving, and delivering IT & OT programs—ranging from digital tools deployment to IT/OT cybersecurity improvements—ensuring that each site meets internal audit, compliance, and operational readiness requirements. You will serve as the central orchestrator between factory operations, engineering, corporate IT/OT teams, and external vendors, ensuring timely delivery and adherence to internal standards. The role will also oversee and guide two site‑level IT/OT support team members who act as the execution arms within the factories.
Key Responsibilities
- Project & Program Management
- Lead end-to-end planning, execution, tracking, and governance of all IT & OT projects across the three factory locations.
- Define project plans, milestones, resource needs, and vendor deliverables.
- Ensure timely delivery and proactively remove execution roadblocks.
- Drive cross‑functional alignment among Operations, Engineering, Quality, IT Security, and Corporate IT teams.
- IT & OT Compliance & Audit Readiness
- Own remediation and closure of ITGC, cybersecurity, OT controls, and audit observations at all plants.
- Implement and monitor compliance for:
- OT asset inventory completion
- Backup/restore readiness of OT assets
- Network segmentation & security policies
- Access governance for IT & OT systems
- Coordinate with internal auditors, plant leadership, and global teams to ensure full compliance.
- Deployment of Digital & Automation Solutions
- Lead rollout of manufacturing digital tools such as:
- OT backup/restore platforms
- Gate pass, permit-to-work, and contractor management systems
- Asset tracking solutions
- Shop-floor digital applications
- Ensure solution adoption, training, and change management at factories.
- Validate solution performance through structured UAT and post‑go‑live reviews.
- Factory Engagement & Stakeholder Partnership
- Act as the IT/OT single point of contact for Sitargunj, Hosur, and Mysore plants.
- Conduct regular site visits, governance meetings, and status reviews.
- Identify digital improvement opportunities in collaboration with plant leadership.
- Build strong relationships with Factory Directors, EHS, Quality, Engineering, and local IT teams.
- Team Leadership
- Manage and mentor two on-ground IT/OT support engineers located at plant sites.
- Set priorities, assign tasks, track performance, and guide their day‑to‑day execution.
- Build capabilities within the team on OT cyber hygiene, data practices, and digital tools.
- Vendor & Partner Coordination
- Manage external vendors, OEMs, and solution partners for IT/OT deployments.
- Handle vendor negotiation, contract finalization (with legal/commercial teams), and delivery oversight.
- Ensure vendors meet internal standards for documentation, security, and implementation quality.
Requirements
Required Skills & Experience
Education
- Bachelor's degree in Engineering, Industrial Automation, Computer Science, IT, Electronics, or related field.
- Project Management certifications (PMP/Prince2/Agile) preferred.
Experience
- 6–9 years of experience in Manufacturing IT, OT, Automation, or Digital Transformation roles.
- Proven track record of managing multi-site technology projects end-to-end.
- Experience working with OT environments: PLCs, SCADA, DCS, industrial networks.
- Strong understanding of ITGC, OT cybersecurity frameworks, audit controls, and regulatory compliance.
- Strong stakeholder and vendor management experience.
Technical Competencies
- Knowledge of OT protocols, industrial networks, and cybersecurity best practices.
- Familiarity with SAP, ServiceNow, ITSM processes, and digital factory tools.
- Understanding of MES/SCADA integrations, data flows, and system architectures.
- Strong documentation and reporting skills.
Soft Skills
- High ownership mindset and urgency in execution.
- Strong analytical, organizational, and decision-making ability.
- Ability to influence stakeholders across factory and corporate teams.
- Excellent communication and collaboration skills.
Travel Requirement
Willingness to travel 20–40% to Sitargunj, Hosur, and Mysore based on project needs.
