Basic Function:
Lead the end-to-end management of complex projects from concept through to launch, ensuring on-time, high-quality delivery through collaboration with business and technical teams.
Job Accountabilities:
- Manage full project lifecycle to ensure delivery on time, scope, and quality.
- Work with business and delivery teams to plan and execute project delivery.
- Develop and maintain detailed project plans, timelines, and resource allocations.
- Proactively identify risks, bottlenecks, and develop mitigation plans.
- Drive alignment and collaboration across cross-functional teams.
- Maintain transparent communication with stakeholders at all levels.
- Define KPIs and metrics to inform executive and team-level decisions.
- Deliver tech products through design, build, and deployment phases.
- Collaborate with PMO and technical teams for delivery estimation and planning.
- Ensure quality assurance via detailed test scenario planning and UAT support.
- Lead vendor selection, contract management, and partnership development.
- Ensure regulatory compliance including privacy and data security.
- Implement contingency plans and iterative approaches for product launch.
- Mobilize SOP governance for post-deployment support and issue resolution.
- Build strong partnerships with business leaders and resolve their challenges.
Key Interactions:
- Business Function Heads
- Business Project Champions
- Director-IT
- Technical Delivery Teams
- Global IT Team
- External Partners and Vendor Ecosystem
Educational Qualifications & Experience:
- Bachelor's or Master's in Business, IT, Computer Science, or related field.
- 8+ years in IT delivery, consulting, or maintenance of ERP, SaaS, or analytics platforms.
- 3+ years of leadership in delivering complex transformation projects.
- Industry experience in Manufacturing, Consumer Goods, FMCG, or Retail.
Skill Set:
- Proven experience managing full-cycle software/tech projects.
- Expertise in project planning, progress tracking, and resource allocation.
- Deep understanding of SDLC and enterprise architecture.
- Proficient in business documentation, process flows, and presentations.
- Strong leadership and team alignment abilities.
- Experience in SaaS/cloud/enterprise product launches.
- Knowledge of Agile, Scrum, and PMP/Agile certifications preferred.
Personal Characteristics & Behaviour:
- Strong problem-solving and risk management capabilities.
- Trusted collaborator and listener who influences across teams.
- Ownership mindset with innovative thinking.
- Ability to prioritize amidst competing demands and make timely decisions.
