Project Manager

Job role - QA Manager

Job Description:

The candidate will be responsible to deliver high quality and high performing products to the marketplace at an optimal cost. The QA Manager will be responsible for helping define and manage QA processes and a QA team. The QA manager will create efficiencies and process improvements by establishing project management processes and achieving segment/organizational goals. The QA Manager will act decisively on his/her own authority when timely action is needed and ensure that the team is delivering incremental Business Value. He/she will provide regular status updates to management, anticipate risks and highlight challenges as well as oversee the end-to-end project delivery, from the concept inception and business case preparation through to implementation and post implementation reviews. Proficient in Agile development methodologies, superb organizational skills and detail oriented, the ideal candidate would provide leadership to the QA department and coordinate activities across the IT team while maintaining industry best practices.

Other responsibilities

• Knowledge of Quality Assurance methodologies and SDLC is required

• Knowledge on Enterprise Agile or Lean Agile methodologies

• Ability to work independently with minimal supervision

• Expertise in Estimation techniques

• Ability to understand and apply basic metrics gathering techniques

• Good experience and knowledge of software technologies

• Must possess the ability to define and document processes and standards for emerging applications

• Comfortable operating in a fast-paced environment with changing priorities

• Exceptional problem-solving skills, good communicator and strong influencing skills

• Manage Testing Scope, SLAs (if any), Performance Metrics, Communication, Risk & Issues etc.,

• Should have exposure to CMMI levels and different organizational audits

Skill set required:

• 12 to 15 years of IT experience with 5+ years as QA Manager.

• Should have good understanding in manual and automation testing using UFT.

• Should have Medicaid Healthcare experience.

• Should have experience in EDI related testing

• Should have exposure to Claims, Encounters and Enrollment modules of the Medicaid

• ETL Testing will be an advantage

• Create the software test plan, get it reviewed and approved/ signed-off by the relevant stakeholders

• Should be efficient in managing the project schedules, efforts, cost

• Should be efficient in tracking/monitoring and controlling the project throughout the life cycle

• Should be efficient in understanding project management framework, process groups

• Experience in an Agile/ SCRUM development environment/process

• Should have excellent communication skills (Speaking/Writing/Presentation).

• Standardized and Implement QA methodology and processes for development projects

• Derive QA objectives from corporate business goals and objectives

• Develop a QA strategy to achieve objectives and prepare a QA Roadmap and QA Integrated Program Plan based on prioritized objectives

• Review and evaluate existing Quality Assurance/testing processes

• Identify and analyze required processes to achieve objectives and ensure the process definition and deployment

• Drive business-oriented innovation and operational excellence

• Facilitate product specific testing strategy and test management plans

• Ensure the returns on initiatives as per business case are achieved i.e. testing automation, performance testing etc.

• Assure the viability, functionality and effectiveness of essential QA/testing tools both new and existing

• Develop, maintain and ensure that a standard testing methodology and process is followed. Ensure that all test cases are documented and maintained in the test case repository. Ensure that evidence of testing and test artifacts can be generated for delivery to partners, customers or other entities.

• Develop Integrated quality plan for Systems & QA and ensure successful execution of it

• Ensure QA meets the expectations of the business and QA Roadmap

• Drive the effort to develop business case and demonstrate incremental Business Value

• Manage project inter-dependencies and risks to ensure project efforts remain in synchronization

• Set performance targets and thresholds and define key success criteria

• Ensure the viability of Systems/QA plan from the business perspective

• Lead project teams to successful completion of the projects and MBI's

• Ensure processes and tools are followed/utilized to achieve success

• Ensure timely retrospection, performance analysis and benefit realization for each project

• Report Systems and Quality dashboards with analysis and recommendations to Senior/Executive Management

• Identify, manage and communicate risks defined by QA to management and take corrective action, escalating as needed, to resolve and achieve commitments

• Understand, communicate and manage all intra-program dependencies

• Inspire and mobilize teams to perform and deliver

• Provide training opportunities and support to Systems team members

• Build and maintain ongoing relationships with peers and other departments

• Manage and ensure timely response to support issues

• Provide effective communication regarding issues, objectives, initiatives and performance to teams, peers and management

• Forecast resource requirements to manage the business

• Estimate and manage human and non-human resources (e.g. software, hardware etc) required to achieve the project QA objectives