At AlgoSec, what you do matters!
AlgoSec helps the world's leading organizations secure application connectivity across hybrid and multi-cloud environments. Trusted by more than 2,200 global organizations, our platform delivers visibility, security policy management, risk reduction, and compliance automation across complex enterprise networks.
As we continue to expand our cloud and enterprise business globally, we are looking for a customer-facing Project Manager to join its APAC Project Management team.
The Project Manager is responsible for leading enterprise customer deployments from presales through go-live and stabilization, ensuring successful project execution, customer satisfaction, and achievement of initial business value. The role requires strong stakeholder management, commercial awareness, risk management, and cross-functional leadership across customers, partners, and internal AlgoSec teams.
This is an opportunity to join a profitable, growing cybersecurity company with strong market traction, a collaborative culture, and significant growth potential.
Reporting to: Project Management Team Leader, APAC
Location: Gurgaon, India
Direct employment
What You'll Do
- Own the overall project lifecycle and customer experience, ensuring successful delivery, customer satisfaction, and achievement of agreed project objectives.
- Serve as the primary point of contact for customers throughout the project lifecycle.
- Accountable for projects from presales engagement and scope definition through deployment, go-live, stabilization, and transition to Customer Success.
- Assist Sales and Solution Engineering teams during presales activities, including scope definition, effort estimation, assumptions, risks, and Statement of Work (SoW) development.
- Build and maintain strong relationships with customer stakeholders, including executive sponsors, project teams, and technical teams.
- Lead project governance activities, including status meetings, steering committees, executive reviews, and project reporting.
- Manage interactions between customers, partners, and internal AlgoSec teams to ensure successful project outcomes.
- Lead cross-functional project teams including Delivery Engineers, Solution Engineers, Support, Product Management, Customer Success, and partners.
- Proactively identify and manage project risks, dependencies, escalations, scope changes, and customer concerns.
- Drive timely resolution of project issues and coordinate escalation management when required.
- Ensure customers achieve agreed deployment milestones and initial business value during the project lifecycle.
- Facilitate smooth handover and transition to Customer Success and Account teams following project completion.
- Monitor project scope, timelines, budget utilization, and commercial considerations throughout the engagement.
- Contribute to the continuous improvement of delivery methodologies, project templates, tools, and best practices.
- Leverage project management tools, automation, and AI capabilities to improve delivery efficiency and reporting.
What We're Looking For
- Minimum 5 years of experience managing customer-facing technology projects.
- Proven experience managing multiple concurrent projects, including large-scale and complex enterprise deployments.
- Strong experience working with enterprise customers, partners, vendors, and cross-functional teams.
- Excellent project planning, execution, stakeholder management, and communication skills.
- Experience managing executive stakeholders, steering committees, and customer escalations.
- Strong commercial awareness with the ability to manage scope, change requests, project profitability, and customer expectations.
- Experience working within cybersecurity, networking, cloud security, or enterprise IT environments.
- Firewall administration, network security, or cybersecurity operations experience is an advantage.
- Strong problem-solving skills with the ability to identify and mitigate risks early.
- Highly proactive, accountable, and results-oriented with a strong sense of ownership and urgency.
- Ability to operate effectively in a fast-paced, dynamic, and matrix-managed environment.
- Excellent interpersonal skills with a customer-first mindset and can-do approach.
- Team player with high integrity and professionalism.
- Excellent written and verbal communication skills in English.
- Additional APAC language skills are an advantage.
- Willingness to travel within the APAC region (approximately 10-15%).
- Flexible working hours and willingness to support customers across multiple APAC time zones, including ANZ when required.
Nice To Have
- PMP certification or equivalent project management certification is an advantage.
AlgoSec is an Equal Opportunity Employer (EEO), committed to creating a friendly, diverse and inclusive company culture.
