As a Project Manager II, you will work closely with Regional Project team & you will work as Project coordinator for successful delivery of a project from head office, help regional project team in all activities from head office.
The ideal candidate will understand that customer satisfaction, advanced planning, cross functional co-ordination, Pro-active & Seamless communication, Budget control & Continual improvements are the key success factors of a project.
We expect that our project managers will follow the global best practices, SOPs, implementation methods for successful project delivery and to have a happy customer.
As a Project Manager II you are expected to work closely with cross functional teams such as Professional services, Products & Engineering, Manufacturing, client support, customer success and with Customer teams with excellent coordination & collaboration.
Responsibilities
Pre-Project Phase (Concept / Pre-sales phase)
- Preparing high level project time line.
- Work closely with regional teams in creating and reviewing effort estimates for services.
Projects Planning Phase
- Create project confluence page.
- Help regional team in co-ordination with HQ teams for successful internal Kickoff meetings.
- Publish detailed project schedule.
- Support regional PM in creating & Updating detailed project plan.
- Help regional team in Publishing Project Charter/team/escalation matrix/RACI matrix.
- Create Epic tickets in JIRA & update all delivery.
- Updating budget tracking sheet.
- Publishing man hours tracking reports through clockify.
- Help regional team in resource planning and Co-Ordinate any resource requirements from HQ.
Projects Delivery Phase
- Attend Weekly review meetings and project meetings for all project and support Regional PM to update confluence with notes and action items.
- Follow up on Hardware Manufacturing and Logistics.
- Coordinate with Supply Chain and Logistics for timely delivery of Hardware at site.
- Monitor all hardware deliverables, identify any gaps in delivery, create JIRA tickets for additional materials requirements, co-ordinate with CSC & Logistics for delivery.
- Work with product manager to ensure the desired features promised are being developed in the RC cycle & update all key stake holders.
- Timely Update to Regional teams for any delays or discrepancies software delivery from Product with close follow up with R&D / Product teams.
- Help regional teams with payment receipt / invoicing status.
- Update FOC materials tracking and budget monitoring sheets.
- Co-ordinate with Product team for timely hand over of build to verification and validation teams for testing.
- Closely monitor the progress of testing and timely update of any delay's issues.
- Create / Track / Escalate (Issue management) any bugs identified through JIRA.
Projects Execution Phase
- Support regional PM in I&C resource allocation and travel planning.
- Based on the inputs from RPM on server readiness from customer side, create deployment ticket in JIRA and co-ordinate & ensure successful deployment.
- Coordinate with regional teams Customer HQ teams for integration testing.
- Setup and lead war room if required based on RPM request.
- Help RPM in tracking UAT test plan.
- Help RPM in publishing / updating KPI monitoring and ramp up plan.
- Co-ordinate with RPM for successful closure of NPD tickets and handover of project to Client services.
Requirements
- B.E/B.Tech (EC/EEE/EI/ME) with Master's in Business Administration or Project Management.
- 7+ years of overall experience - Hands-on experience in managing large projects and programs.
- Understanding of E2E Project management, project success criteria, project pillars and budgeting.
- Project Management Professional Certification is must.
