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Havas CX helia

Project Manager

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Job Description

Job Title:: Project Manager Lifecycle & Growth (Onsite)

Job Location:: Bengaluru (Client Office)

Role Overview

Acts as the single point of ownership for the entire lifecycle marketing mandate for a consumer durable brand, spanning discovery, consideration, conversion, and CRM. Drives execution, cross-functional alignment, and delivery excellence while serving as the primary client-facing lead.

Strategic Responsibilities

  • Translate business goals into integrated lifecycle plans across SEO, performance media, content, and CRM (MoEngage/Adobe)
  • Prioritise initiatives based on business impact, lifecycle stage, and campaign needs
  • Ensure alignment between brand objectives, marketing execution, and lifecycle programs
  • Maintain a holistic view of the customer journey across touchpoints

Execution & Delivery Ownership (Core)

  • Own end-to-end execution across search, media, content, CRM, and analytics
  • Manage integrated campaign and lifecycle calendars
  • Break down initiatives into clear deliverables across teams
  • Ensure readiness of creatives, content, campaigns, and audience/data
  • Drive go-live coordination across all functions

Client Leadership & Stakeholder Management (Critical)

  • Act as the primary SPOC for the client
  • Collaborate with client leadership and cross-functional teams (product, brand, CRM, media, tech, analytics)
  • Translate requirements into clear briefs and execution plans
  • Drive alignment, decision-making, and proactive communication

People & Team Management

  • Lead cross-functional teams across media, CRM, content, creative, and analytics
  • Drive accountability, collaboration, and role clarity
  • Ensure seamless coordination between onsite and offsite teams

Process & Governance

  • Establish structured workflows across briefing, execution, approvals, and reporting
  • Ensure process adherence and timely delivery
  • Identify and resolve bottlenecks proactively

Cross-Functional Capability (Critical)

  • Strong understanding of performance marketing, SEO, CRM journeys, content workflows, and analytics
  • Ability to integrate multiple functions into a unified executionsystem

Performance Oversight

  • Track execution and performance across lifecycle initiatives
  • Align activities with business outcomes
  • Identify optimization opportunities with strategists and analysts
  • Maintain focus on efficiency, effectiveness, and quality

Experience & Background

  • Proven experience in client-facing program/project leadership roles
  • Strong experience managing cross-functional marketing mandates (media, CRM, content, creative)
  • Excellent stakeholder management and communication skills
  • Experience in consumer durables or similar industries preferred

Role Structure

  • Onsite role based in Bangalore
  • 6-day working model
  • High ownership and accountability for end-to-end program delivery

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About Company

Job ID: 146982641

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