Job Description Project Manager (Multi-Project, Client-Facing)
Role: Project Manager
Location: Airoli, Navi Mumbai
Shift: UK hours
Employment Type: Full-time
About the role:
Own delivery across multiple client projects, coordinating internal teams and client POCs. Drive plans, risks, metrics, and exec-ready updates; run Agile ceremonies; and ensure outcomes land on time with quality.
Key Responsibilities
- Plan and manage multi-project delivery (scope/schedule/cost/quality) using Agile methods.
- Build and maintain integrated project plans (Microsoft Project) and work item tracking (Jira).
- Lead ceremonies: sprint planning/reviews, stand-ups, retros; manage RAID & change control.
- Partner with client POCs and internal leads to unblock decisions and dependencies.
- Publish weekly metrics (burn-up/burn-down, velocity, SLA/SLO, risk RAG, financials) and executive presentations.
- Coordinate SIT/UAT, readiness checklists, and go-live runbooks; manage cutovers/hypercare.
- Enforce governance: scope, quality gates, compliance, and communication cadence.
Qualifications & Experience
- 812 years in project/program management; 3+ years managing multiple concurrent projects.
- Proven client-facing experience with senior stakeholders; strong negotiation and escalation skills.
- Hands-on with Microsoft Project and Jira (reports/dashboards a must).
- Delivered projects using Agile (Scrum/Kanban); familiarity with hybrid models.
- Strong presentation skills; can create progress update decks and dashboards for execs.
- Solid understanding of SDLC, environments (SIT/UAT/Prod), and release management.
Nice to Have
- Certification: PMP, CSM/PSM, SAFe.
- Exposure to data platforms, APIs, or integration projects.
- Experience with Confluence, Power BI/QlikSense for reporting.
- .Net development background
Success Metrics (first 90180 days)
- On-time delivery to committed milestones; variance 10%.
- Predictable sprints (velocity stability 15%), visible RAID logs, zero surprise escalations.
- Clear, consistent stakeholder reporting (weekly/biweekly), green audit on governance.
