- Manage and own outcomes of market research projects from commissioning to invoice. Exceed client expectations through flawless delivery.
- Take on high visibility/complex projects
- Lead client kick off calls
- Coordinate internal resources for project support
- Provide guidance and troubleshoot project challenges at all stages
- Consult with clients to leverage experience and knowledge to assist in meeting the research objectives
- Track and manage project budgets
- Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
- Communicate project updates and status in a responsive and consultative manner throughout project field.
- Mentor junior staff members and assist in their growth
- Share knowledge across internal functional teams and assist in continually building efficiencies.
Education And Experience
- Bachelor's degree.
- 4+ years of experience of related work experience.
Specialized Skills
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
- Knowledge of SPSS, Decipher.
Accountability – Proven results while managing changing priorities as well as maintaining direction and focus through proactive planning and organized approaches to work in order to meet deadlines and manage time effectively. Must demonstrate strong attention to detail and be conscientious, reliable, and punctual.
Solution Oriented/Accountable: Looks beyond simple solutions; doesn't stop at first answers; looks to resolve problems quickly; takes accountability for actions
Collaborative: Promotes a spirit of cooperation with other members of the work group; always helpful to the rest of the team/others; amongst the first to volunteer to help others succeed
Drive: Demonstrated motivation and a drive for excellence regardless of obstacles and challenges; takes calculated risks; continuously raises the bar
Communicative: Demonstrates open two-way adult to adult communication
Innovative: Strives for continuous improvement; anticipates and solves for customer needs; contributes new ideas
