Project Manager - Change Management

Job Title: India - Project Manager - Change Management III

Location: India - Hyderabad (India - Hyderabad Block 3), __________

Experience Required: -5+ Years

Role Type/Shift : Contract 1 Year

About The Job:

Company Name: VARITE India Private Limited

About The Client:

An American cloud-based software company headquartered in San Francisco, California. Notable provider of cloud-based customer relationship management (CRM) solutions. The company has gained prominence in the CRM space, specializing in empowering businesses with tools for sales, customer service, marketing, and other operational aspects. Renowned for innovation and a commitment to customer success, it facilitates flexible and collaborative working environments through its cloud-based approach.

About The Job:

Essential Job Functions:

Qualifications:

Project management professional - ideally with prior experience in Accessibility & Disability Inclusion - to ensure business continuity for a series of global projects, including, but not limited to accessibility solutions programs (Retain, Microlink, Neurodiversity Job coaching), Global disability enablement and employee retention programs.

This role will enable us to continue delivering these programs and re-allocate work effectively across the team following the increased workload for the team linked to regulatory compliance due to country expansion.

Specifically, the role wll cover 2 main areas:

Disabilty Inclusion India

Develop and execute disability inclusion initiatives to increase representation and strengthen Salesforce's position as an employer of choice for people with disabilities in India.

Support disability hiring, onboarding, and talent development programs, including partnerships with external organizations and talent pipelines.

Partner with Recruitment and business leaders to equip hiring managers with best practices for attracting and supporting talent with disabilities.

Monitor relevant disability legislation and inclusion trends in India and support compliance-related initiatives.

Global programs

Accessibility Solutions Oversight: Manage day-to-day operations of accessibility solutions (Microlink, Retain, Neurodiversity Job Coaching), including vendor coordination, intake management via Peopleforce, and KPI tracking (SLA, approvals, invoicing).

Programs Measurement & Continuous Improvement: Define and track program-level metrics, including NPS across all initiatives; identify trends and risks, and ensure corrective and redress plans are implemented where outcomes fall below expectations.

Program & Project Management: Plan, manage, and deliver multiple global accessibility and disability inclusion initiatives, ensuring timely execution and clear ownership across workstreams.

Workflow Optimisation & Automation: Design and maintain efficient team workflows using Slack workflows, automation, and AI-supported tools to streamline intake, approvals, communications, and reporting.

Knowledge & Content Management: Own the structure, governance, and ongoing updates of Disabilities@Work content across Confluence and Basecamp, ensuring information is accurate, current, and easy to navigate.

Tracking, Reporting & Insights: Monitor program performance through dashboards and metrics; deliver concise, leadership-ready reporting and insights.

Enablement Support: Support the scoping, coordination, and tracking of disability inclusion enablement initiatives using internal platforms (Trailhead, ACT, EPOCH, Synthesia).

Vendor & Procurement Support: Coordinate procurement-related activities, including vendor onboarding, contract tracking, and invoicing tracking and monitoring to ensure full and timely utilisation of allocated budgets.

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years INR 5,000

2-6 years INR 7,500

6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.