Job Title: Project Manager - IT Infrastructure & Managed Services
Location: Belapur, Navi Mumbai
Experience: 3+ Years
CTC: Up to ₹8 LPA
Qualification: Bachelor's Degree in Computer Science, IT, or a related field
Working Days: 6 Days
Working Hours: 10:00 AM - 7:00 PM
About The Role
We are looking for a Project Manager to lead end-to-end IT Infrastructure and Managed Services projects. The ideal candidate will be responsible for planning, executing, monitoring, and successfully delivering projects while coordinating with cross-functional technical teams, managing client expectations, and ensuring timely delivery within scope, budget, and quality standards.
Key Responsibilities
Project Management
- Lead the complete project lifecycle from initiation to project closure.
- Define project scope, timelines, deliverables, milestones, and success metrics.
- Develop detailed project plans, schedules, and resource allocation plans.
- Identify and mitigate project risks, issues, and dependencies proactively.
- Ensure projects are delivered on time while maintaining quality and SLA compliance.
Client & Stakeholder Management
- Act as the primary point of contact for customers throughout the project lifecycle.
- Conduct regular project review meetings and provide status updates.
- Manage stakeholder expectations and ensure customer satisfaction.
- Prepare and present Daily Activity Reports (DAR), Weekly Reports, and Monthly Project Reports.
Technical Coordination
- Coordinate with Network, Cloud, Support, Field Engineering, and Development teams.
- Manage project execution for infrastructure deployment and managed services.
- Oversee site surveys, installations, commissioning, and project handover.
- Ensure compliance with IT security policies, standards, and operational procedures.
Field Project Coordination
- Coordinate and monitor:
- VSAT Site Surveys & Installations
- SD-WAN Deployments
- Router & Switch Installations
- Wi-Fi Deployments
- Passive Cabling Projects
- Audio Visual (AV) & Video Conferencing (VC) Installations
- Electrical, UPS & Air Conditioning setup at project sites
- Ensure timely vendor coordination and project completion.
Reporting & Process Improvement
- Track project KPIs and prepare management reports.
- Maintain complete project documentation.
- Drive continuous improvement in project delivery methodologies and operational processes.
- Ensure adherence to project governance and compliance standards.
Desired Candidate Profile
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Electronics, or a related field.
- Master's Degree will be an added advantage.
Experience
- Minimum 3 years of experience in IT Project Management, Infrastructure Projects, Managed Services, or System Integration.
- Experience working with IT Service Providers or Consulting organizations is preferred.
Required Skills
- Strong understanding of IT Infrastructure and Managed Services.
- Knowledge of Network Infrastructure, Cloud Services, and SD-WAN.
- Hands-on exposure to VSAT, Wi-Fi, Router, Switch, Passive Cabling, and AV/VC projects.
- Experience with project management tools such as MS Project, Jira, Trello, or similar.
- Strong stakeholder management, communication, and leadership skills.
- Proficiency in Microsoft Excel, PowerPoint, and project reporting.
- Excellent planning, coordination, risk management, and problem-solving abilities.
What We Are Looking For
- A proactive Project Manager with strong technical and project execution capabilities.
- Someone who can manage multiple infrastructure projects while maintaining quality and customer satisfaction.
- A collaborative leader with excellent stakeholder management and reporting skills.
- An individual committed to delivering projects efficiently within scope, budget, and timelines.
