Project Manager
Project Manager
aditya birla health insurance company limited- Posted 14 hours ago
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Job Description
Key Result Areas
Supporting Actions
Strategic Project Management
Lead end-to-end project execution including requirement gathering, business case development, change requests, FSD sign-offs, UAT coordination, stakeholder approvals, and implementation.
Business Transformation & Process Improvement
Identify process improvement opportunities and drive transformation initiatives aimed at improving persistency, customer experience, operational effectiveness, and business outcomes.
Go-to-Market (GTM) Execution
Plan and execute GTM activities for new initiatives, including stakeholder communication, training programs, webinars, rollout plans, and adoption tracking.
Customer Experience & NPS Enhancement
Drive initiatives focused on improving renewal customer experience, NPS, and retention outcomes through collaboration with cross-functional teams.
Competition Benchmarking & Strategic Insights
Conduct market intelligence, competitor analyses, and strategic assessments to identify opportunities and recommend actions for business improvement.
Supporting Actions
Strategic Project Management
Lead end-to-end project execution including requirement gathering, business case development, change requests, FSD sign-offs, UAT coordination, stakeholder approvals, and implementation.
Business Transformation & Process Improvement
Identify process improvement opportunities and drive transformation initiatives aimed at improving persistency, customer experience, operational effectiveness, and business outcomes.
Go-to-Market (GTM) Execution
Plan and execute GTM activities for new initiatives, including stakeholder communication, training programs, webinars, rollout plans, and adoption tracking.
Customer Experience & NPS Enhancement
Drive initiatives focused on improving renewal customer experience, NPS, and retention outcomes through collaboration with cross-functional teams.
Competition Benchmarking & Strategic Insights
Conduct market intelligence, competitor analyses, and strategic assessments to identify opportunities and recommend actions for business improvement.
More Info
Key Skills
Adoption tracking
GTM activities
Stakeholder communication
Competitor analyses
FSD sign-offs
Stakeholder approvals
Strategic assessments





