Specific responsibilities include, but are not limited to:
- Collaborate with cross-functional teams autonomously to prepare detailed plans for projects, determine resource allocation, deliverable timelines, and possible issues, while developing deep business acumen
- Coordinate with stakeholders and consultants, conduct internal meetings, and streamline the overall workflow ensuring timely project deliverables
- Able to perform analysis in a proactive and detail oriented manner where required to understand the root cause of the challenges, risks and issues
- Develop metrics and mechanisms to improve efficiencies and customer experienceby identifying roadblocks and proposing process improvements
- Produce business insights and action based on the recommendations
- Create and maintain project documentation, status reports including timelines, resource plans, and meeting minutes
- Manage organizational processes related to Command Center, Associate Development and others
- Develop relationships and influence across the organisation and levels while maintaining independence of the function
- Demonstrate extreme focus on continuous improvement by identifying best practices from a specific area and developing playbooks of repeatable frameworks and solutions
- Support business leaders in product marketing and branding initiatives
What are we looking for
- Ability to provide or recommend solutions to problems; flexibility to assume additional responsibilities
- Solid understanding of project management principles, techniques and skills, including the ability to set priorities, work under tight and competing deadlines
- Familiar with business and operational fundamentals with strong computer skills and experience with relevant software programs
- Highly organized, capable of multitasking and good time management
- Creative thinker and problem solver and have the ability to work and contribute positively in a team environment
- Excellent verbal and written communication skills
- Good presentation skills
Basic Qualifications:
- Bachelor s degree
- At least 5 years of experience in project management or process management, or project delivery
Preferred Qualifications:
- Project management certifications
- Master s degree
