Project Management (Principal Associate)

Specific responsibilities include, but are not limited to:

• Collaborate with cross-functional teams autonomously to prepare detailed plans for projects, determine resource allocation, deliverable timelines, and possible issues, while developing deep business acumen
• Coordinate with stakeholders and consultants, conduct internal meetings, and streamline the overall workflow ensuring timely project deliverables
• Able to perform analysis in a proactive and detail oriented manner where required to understand the root cause of the challenges, risks and issues
• Develop metrics and mechanisms to improve efficiencies and customer experience by identifying roadblocks and proposing process improvements
• Produce business insights and action based on the recommendations
• Create and maintain project documentation, status reports including timelines, resource plans, and meeting minutes
• Manage organizational processes related to Command Center, Associate Development and others
• Develop relationships and influence across the organisation and levels while maintaining independence of the function
• Demonstrate extreme focus on continuous improvement by identifying best practices from a specific area and developing playbooks of repeatable frameworks and solutions
• Support business leaders in product marketing and branding initiatives

What are we looking for

• Ability to provide or recommend solutions to problems; flexibility to assume additional responsibilities
• Solid understanding of project management principles, techniques and skills, including the ability to set priorities, work under tight and competing deadlines
• Familiar with business and operational fundamentals with strong computer skills and experience with relevant software programs
• Highly organized, capable of multitasking and good time management
• Creative thinker and problem solver and have the ability to work and contribute positively in a team environment
• Excellent verbal and written communication skills
• Good presentation skills

Basic Qualifications:

• Bachelor s degree
• At least 5 years of experience in project management or process management, or project delivery

Preferred Qualifications:

• Project management certifications
• Master s degree