Key Responsibilities
1. Strategic & Operational Support
- Support the leadership team in planning, monitoring, and executing strategic priorities and organization-wide initiatives.
- Prepare briefing notes, strategy documents, executive summaries, and presentations for senior leadership and board-level reporting.
- Conduct research, analyze data, and synthesize insights to support decision-making.
2. Program & Project Management
- Assist in driving cross-functional projects, ensuring alignment on timelines, deliverables, and outcomes.
- Track progress against milestones, identify risks, and escalate issues proactively.
- Coordinate with business, delivery, HR, finance, and communications teams to ensure seamless execution of various programs.
3. Executive Coordination
- Prepare agendas, notes, action trackers, and follow-up plans for leadership meetings.
- Support stakeholder management across global teams, including APAC.
4. Communication & Stakeholder Engagement
- Draft internal communications, messages, updates, and talking points for the Leadership.
- Maintain strong relationships with cross-functional leaders, understanding operational realities and ensuring two-way communication.
5. Business Performance & Reporting
- Support tracking of business KPIs, talent metrics, operational dashboards, and organizational goals.
- Consolidate inputs from various teams to prepare high-quality reports for senior management.
- Identify trends and opportunities for improvement across operations and propose solutions.
Qualifications & Experience
- Bachelor's degree in finance, business administration, or a related field; MBA or advanced degree is a plus.
- 6-8 years of proven experience in program management, business operations, strategy, consulting, PMO, or Chief of Staff support roles.
- Preferred Industry: Financial services industry or consulting.
- Experience in a matrixed or global organization is highly desirable.
Skills & Competencies – Must Have
- Strong analytical and problemsolving skills with the ability to distill complex information.
- Excellent communication skills (written and verbal).
- Project management expertise, including the ability to juggle multiple priorities.
- Advanced proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools; Exposure to data visualization tools (Power BI, Tableau.)
- Proactive, detail-oriented, and highly organized, with a sense of urgency and ownership.
- Ability to work independently while collaborating effectively with senior stakeholders.
Skills & Competencies - GoodtoHave
- Experience with OKR management, governance cadences, or business review cycles.
- Familiarity with consulting-style frameworks for problemsolving.
- Understanding of change management, communications, or organizational effectiveness.
- Knowledge of project management tools (Asana, Monday, Smartsheet, Jira).
