Project Managers with 5 — 15 years of experience within the BFSI / Capital Markets / BPO/KPO etc. The candidate should be a go — getter. Should have handled projects / programs at large scale.
Key Responsibilities:
- Project & Program Management: Lead and oversee multiple projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget. Develop and manage comprehensive program plans, aligning them with organizational goals and objectives.
- Process Excellence: Implement and promote best practices in process improvement, driving efficiency and effectiveness across all projects and programs. Should have significant experience in setting up processes from scratch, re-engineering it and setting up from scratch.
- Governance, Risk & Compliance: Ensure all projects and programs adhere to governance frameworks, risk management protocols, and compliance requirements. Experience with governance, risk, and compliance frameworks. Should have been instrumental in running large Compliance Programs for ODCs / GCCs.
- Data Analytics: Utilize data analytics to inform decision-making, track project performance, and identify areas for improvement. Proficiency in data analytics tools and techniques. Should have operations background especially in Transaction Processing.
- Team & Stakeholder Management: Work with multiple stakeholders / teams, fostering a culture of collaboration and continuous improvement.
Qualifications:
- Bachelor's degree in business administration, Project Management, or a related field. A Master's degree is preferred.
- Minimum of 5 — 15 years of experience in project and program management, with a proven track record of successful project delivery.
- Excellent leadership, communication, and interpersonal skills.
- PMP, PGMP, or similar certification are preferred
Key Skills:
- Project Management
- Program Management
- Process Excellence
- Governance, Risk & Compliance
- Data Analytics
- Communication
- Stakeholder Management
