Project Leader

Job Description:

• Hold the full responsibility to lead & manage 1A airframe automation team along with subcons in IIDP in India in right direction to achieve the success and drive service delivery while aligning with overall objective for the perimeter

• Manage and lead the team along with subcontractors on day to day operational basis and drive continuous process improvement

• Develop autonomy in team and build accountability to delivery services with quality

• Drive continuous improvement initiatives with team to optimize the IT operations

• Manage and monitor KPIs and SLAs while ensuring right level of communication to stakeholders

• Lead the team using a performance management and development process with the right training program.

• Continuous proving of effective feedback to team members, stakeholders & build a cordial relationship amongst all.

• Work with the business counterparts from Europe & India to build right strategy for team, roadmaps for minimum 1 year, visibility across teams

• Manage and Escalate on time with proposed mitigation/corrective action if service delivery is not meeting expectation

• Coach, mentor, provide oversight and direction to the team accordance with the organization's policies and procedures

• Develop the team to take the delegation and empower them to take responsibility for their jobs and goals

• Consciously create a workplace culture that is consistent with the overall organization's goal and objectives

• Maintain transparent and appropriate communication with the team

• Responsible for budget management of the perimeter

• Ability to understand and support:

  • IT Enablement processes

  • Supplier enablement and support within their scope

• Ability to upskill if required

• Ability to quickly comprehend the functions and capabilities of new applications/Projects transition to operations etc.

• Ability to provide solutions, determine overall design direction and provide recommendations for complex issues

• Awareness of the role of Digitalization in enabling the business objectives to be met

• Manage escalations and participate actively in escalation calls

• Responsible to maintain the agreed SLA/OLAs

• Managing co-ordination of the partners and working groups engaged globally in projects

• Manage global communications and alignment with widely spread global stakeholders

• Strong passion for IT operations, modern platform mind-set and solving customer problems

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

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