Key Responsibilities
- Coordinate end-to-end project execution from project initiation to successful closure.
- Prepare project plans, timelines, milestones, and resource allocation schedules.
- Act as the primary point of contact between clients and internal teams.
- Conduct project kickoff meetings, requirement discussions, and regular project review meetings.
- Track project progress and ensure timely completion of assigned milestones.
- Coordinate with development, implementation, support, QA, sales, and accounts teams for smooth project execution.
- Monitor task assignments and ensure timely completion by respective team members.
- Identify project risks, delays, and bottlenecks, and escalate them proactively.
- Maintain project documentation, meeting minutes (MoM), project trackers, and status reports.
- Ensure all project deliverables meet quality standards before client handover.
- Coordinate user acceptance testing (UAT), deployment, and go-live activities.
- Handle client communication, follow-ups, feedback, and project-related escalations professionally.
- Monitor project budgets, scope changes, and resource utilization where applicable.
- Ensure proper closure of projects along with client sign-off and documentation.
- Maintain project records, updates, and reports in CRM/Bitrix or project management tools.
- Support continuous process improvement and implementation of project management best practices.
About Company: We are known for providing fast and reliable services for almost 10+ years, with our highly efficient teams that are loved by our clients. 24*7 assistance just a phone call away, we are the best when it comes to various business management products like Tally.ERP 9. Our business-focused approach and the consultative way of working make us different from the rest. Today, we are stronger than ever. Customer satisfaction is the utmost priority.
