Location: Mohali
Work Timing: 11:00am- 8:00pm
Job Summary:
We are seeking a detail-oriented Project Coordinator with strong analytical skills and hands-on experience in managing operations. The ideal candidate must have practical expertise in Microsoft Dynamics CRM and the ability to prepare reports and presentations for leadership.
Key Responsibilities:
- Manage and monitor daily communication operations across teams.
- Analyze data, communication patterns, and workflow performance to identify improvement areas.
- Work extensively on CRM Dynamics for tracking, updating, and maintaining customer information.
- Prepare weekly and monthly reports on communication metrics, productivity, and process performance.
- Create professional PPT presentations for internal reviews, management meetings, and client discussions.
- Develop dashboards and insights to support data-driven decision-making.
- Coordinate with cross-functional teams to ensure smooth communication processes.
- Troubleshoot operational issues and ensure timely resolutions.
Required Skills:
- Strong analytical and operational management skills.
- Hands-on experience with Microsoft Dynamics CRM.
- Proficiency in MS PowerPoint and Excel for reporting and presentations.
- Excellent verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail with problem-solving abilities.
Education:
Bachelor's degree in Business, Communication, IT, or a related field.
