Job Description
Resource should be available in Hybrid-EST Shift (2:30 pm to 11:30 pm IST) Resource should be proficient in Progress 4GL
Strong database concepts; Knowledge of ADM2 Strong problem solving skills related to database queries Strong troubleshooting and debugging of application capabilities Knowledge of SQL & AppServers Familiar with various design and architectural patterns
Design, build, and maintain efficient, reusable, and reliable code Ensure the best possible performance, quality, and responsiveness of applications Identify bottlenecks and bugs, and devise solutions to mitigate and address issues Help maintain code quality, organization, and automation Roles& Responsibilities
Work closely with team members to ensure high-priority problems are handled between team members, minimizing downtime and inefficiencies for end users.
Document trouble shooting and problem resolution steps where necessary.
Identifying incidents to root cause, providing immediate work arounds and solving underlying problems
Debugging application and implementing code fixes
Resolving the help desk tickets on a daily basis
Trouble shooting production incidents requiring detailed analysis of issues in web and desktop applications, batch jobs and databases.