Program Success Manager

Hiring: Program Success Manager

Location: Navi Mumbai Only

Experience: 1–2 Years

CTC: Up to 4 LPA

Employment Type: Full-Time

• Handle customer onboarding and training.
• Build strong customer relationships.
• Resolve customer queries and issues.
• Monitor customer accounts and satisfaction.
• Maintain customer records in CRM.
• Prepare basic reports and dashboards.
• Coordinate with internal teams for issue resolution.
• Conduct regular customer follow-ups.
• Travel to client locations as required.

• Bachelor's degree in any discipline.
• 1–2 years of experience in Customer Success, Client Servicing, Customer Support, Account Management, Operations, or related roles.
• Freshers with strong communication skills can also apply.
• Good verbal and written communication.
• Strong problem-solving and organizational skills.
• Customer-focused approach.
• Basic knowledge of MS Office/Excel.
• Willingness to learn CRM tools.
• Comfortable with regular client travel.

Interested candidates can apply through this link:

https://kidvento.keka.com/careers/jobdetails/161805

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