Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : Program Project Management
Good to have skills : NA
Minimum 12 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
Key Responsibilities
Strategic Planning & Execution: Develop and implement operational strategies to enhance efficiency and support company growth.
Process Optimization: Monitor and analyze performance metrics, reshape organizational structures, and streamline workflows for improved productivity.
Financial Management: Oversee budgets, financial reports, and resource allocation recommend solutions to improve profitability.
Learning and Staffing- Staffing, Bench Management, Resourcing and Recruitment coordination
Compliance & Governance: Ensure operations comply with company policies, legal regulations, and industry standards.
Team Leadership: Lead, mentor, and develop staff to foster a productive and collaborative work environment.
Cross-Functional Collaboration: Coordinate with department heads and staff to resolve issues, manage projects, and drive operational excellence.
Customer & Vendor Relations: Oversee customer support processes, maintain relationships with partners and suppliers, and organize initiatives to enhance satisfaction.
Performance Management: Conduct staff reviews, develop performance metrics, and implement reporting systems.
Risk Management: Assess and mitigate operational risks, conduct regular audits, and ensure business continuity.
Required Qualifications
Bachelor s degree in Business Administration, Operations Management, or related field.
10-15+ years of experience in business operations, project management, Training, Resourcing, Employee Productivity management, Learning, Employee engagement or a related role.
Strong leadership, analytical, and problem-solving skills.
Proficiency in project management ,operational tools.
Excellent communication and interpersonal abilities are a must
Preferred Qualifications
Experience in a fast-paced, high-growth environment.
Advanced degree or certifications in business operations or management.
Demonstrated ability to manage multiple projects and meet deadlines.
Personal Qualities
Strategic thinker with a hands-on approach.
Highly credible and persuasive, able to influence stakeholders.
Collaborative, resilient, and adaptable under pressure.
Additional Information
- The candidate should have minimum 12 years of experience in Program Project Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
