Program Manager

Key Deliverables

• Manage daily operations to ensure smooth workflow and address challenges
• Execute high-impact programs and improve existing business metrics
• Identify and implement automation and process improvements
• Track and report KPIs to monitor departmental performance

Role Responsibilities

• Lead program execution from ideation to implementation
• Collaborate with senior leadership to optimize processes
• Establish and enforce operational procedures
• Monitor performance, escalate issues, and ensure compliance with standards