Job Description
Role: Program Manager
What will you create and do
We are looking for a highly driven and execution-focused Program Manager to work closely with leadership at Conversive (SMS Magic). This role sits at the intersection of business operations, stakeholder management, and strategic execution, ensuring smooth coordination across teams and priorities.
You will act as a central node for internal collaboration, managing key initiatives, driving project execution, supporting leadership with data-driven insights, and ensuring operational efficiency across Sales, Marketing, Product, and Leadership teams.
This role is ideal for someone who is a hustler, highly organized, great with people, and obsessed with getting things done.
What will qualify you for this role
Essential
Strong stakeholder management and interpersonal skills with the ability to work across teams
Experience in project management, coordination, and execution of cross-functional initiatives
Strong research and data analysis skills (Sales, Marketing, Revenue Operations)
Ability to create presentations, reports, and executive summaries
Strong organizational skills with the ability to manage multiple priorities simultaneously
High level of ownership, confidentiality, and attention to detail
Strong communication skills (written and verbal)
Proficiency in data analysis and reporting tools (Excel / Google Sheets)
Desired Skills
Experience in budget tracking, forecasting, and financial analysis
Exposure to SaaS metrics (Sales funnel, marketing performance, revenue metrics)
Ability to manage executive-level communications and strategic projects
Strong problem-solving mindset with a focus on execution and outcomes
Experience Range
3 – 6 Years
Education Qualification
Bachelor's Degree in Business Administration, Management, Finance, or related field
Key Responsibilities
Internal Team & Stakeholder Management
Manage and track key business initiatives, OKRs, and cross-functional projects
Coordinate with internal stakeholders across Sales, Marketing, Product, and Leadership teams
Create and maintain an inventory of critical projects and high-priority initiatives
Act as a project manager for leadership-driven initiatives, ensuring timely execution
Vendor Management
Manage vendor relationships including project reviews, budget tracking, and negotiations
Ensure effective coordination and delivery across external partners
Calendar & Time Management
Manage executive calendars including meeting scheduling, prioritization, and coordination
Handle inbox triaging and appointment management for leadership
Organize and coordinate internal and external meetings, calls, and conferences
Travel & Logistics Management
Manage end-to-end travel planning including bookings, itineraries, and expense tracking
Coordinate transportation, accommodation, and logistics for leadership
Research, Presentations & Documentation
Conduct market and business research and prepare executive briefs
Create presentations, reports, business plans, and dashboards
Ensure high-quality documentation with strong accuracy, clarity, and structure
Data Analysis & Business Insights
Analyze Sales, Marketing, and Revenue data to support decision-making
Track budget vs actuals, performance metrics, and projections
Build dashboards and reports to provide visibility into business performance
Executive Support
Handle confidential and non-routine information with discretion
Support leadership with correspondence, documentation, and operational tasks
Maintain and update contacts, records, and data repositories
Key Result Areas (Success Metrics)
Quality and timeliness of project briefs, dashboards, and executive reports
Accuracy and visibility in budget vs actual tracking and reporting
Efficiency and effectiveness of calendar and meeting management
Smooth execution of cross-functional projects and initiatives
Stakeholder satisfaction and responsiveness across teams
About Conversive (SMS Magic)
Founded over 17 years ago, Conversive (SMS Magic) has become a trusted messaging leader for businesses around the world. We work with global customers across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more. Our customers range from small and mid-size businesses to large global enterprises.
Our Commitment To Every Customer Is
We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition.
If you can confidently demonstrate that you meet the criteria mentioned above, we would love to hear from you.
Conversive (SMS Magic) is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.
Read More About Us At
https://beconversive.com/
https://www.sms-magic.com
We are an ISO 27001:2013 compliant organization and emphasize information security for our clients.
