Program Manager

Dear Candidates,

We're excited to share an excellent job opportunity at Infogain, a leading digital engineering company specializing in customer experience transformation.

We are currently looking for a Senior Delivery Leader – Adobe Experience Cloud with:

• 18+ years of overall experience
• 10+ years of deep expertise in Adobe and its tools (AEM, Adobe Campaign, Target, Analytics, AEP, etc.)
• Proven track record of leading large-scale Adobe implementations and building Adobe CoEs

Location: Full-time, Onsite (India – Bangalore)

If this aligns with your background and aspirations, please share your updated resume at [Confidential Information].

Company Overview:

Infogain is a global leader in digital customer experience engineering, headquartered in Silicon Valley with design-and-build centers around the world. We partner with enterprises across travel, retail, insurance, and technology verticals to accelerate experience-led digital transformation through innovative technologies like cloud, microservices, automation, IoT, and AI.

Available Work Locations:

• Electronics City Phase 1, Bengaluru, Karnataka

Job Summary:

We are seeking a seasoned Adobe Experience Cloud Delivery Leader to drive large-scale digital transformation programs across global clients. This role will be responsible for end-to-end delivery of Adobe-based solutions including AEM, Adobe Campaign, Target, Analytics, and AEP, while leading cross-functional teams, strengthening Adobe partnership, and ensuring successful project outcomes.

Key Responsibilities:

• Lead delivery of multi-brand, multi-country digital transformation initiatives using Adobe Experience Cloud.
• Own end-to-end program execution: discovery, architecture, implementation, and post-go-live stabilization.
• Act as the primary interface for clients, managing delivery governance, risk, and issue resolution.
• Build and manage distributed teams across geographies (100+ headcount exposure preferred).
• Drive solution architecture, content and commerce platforms, and MarTech personalization strategies.
• Strengthen Adobe partnership: business planning, training enablement, co-selling initiatives, and capability building.
• Collaborate with sales, presales, and marketing teams to develop winning GTM strategies and proposals.
• Ensure SLA adherence, quality metrics, and stakeholder satisfaction.
• Promote innovation and architectural excellence across Adobe engagements.

Required Experience:

• 12–20 years of experience in IT Services with at least 5–8 years in Adobe Experience Cloud delivery.
• Proven expertise in AEM, Adobe Campaign, Target, Analytics, and AEP.
• Strong understanding of content management systems (CMS), customer journeys, and digital architecture.
• Experience leading Adobe Center of Excellence (CoE) or capability teams is highly desirable.
• Exposure to creative process optimization, digital asset management (DAM), and multi-brand onboarding.
• Experience managing enterprise-grade programs under MSA frameworks.
• Strong stakeholder management, communication, and team leadership skills.

Preferred Qualifications:

• Adobe Certified Expert / Architect in AEM, Adobe Campaign, AEP, or Target.
• Familiarity with Optimizely, Contentful, and other digital experience platforms is a plus.
• Award-winning delivery record or demonstrated contribution to practice-building is a strong advantage.
• MCA, B.Tech, or equivalent technical degree.

Why Join Us

• Partner with global brands on strategic Adobe transformation initiatives.
• Opportunity to build and scale Adobe CoE and influence organizational GTM.
• Work in a collaborative, award-winning culture that recognizes innovation and leadership.