Program Manager II

About the Role

This role supports day-to-day and short-term capacity planning for a large, distributed contributor workforce at Uber AI Solutions. As a Capacity Management Specialist, you will work closely with Sales, Delivery, and Operations to understand upcoming demand, maintain accurate capacity plans, and ensure the right contributors are available for active and upcoming projects. The role requires strong coordination skills, data awareness, and the ability to respond quickly to changing project needs.

What the Candidate Will Do

1. Work with Sales and Delivery teams to understand upcoming project needs and update short-term & long-term capacity plans.
2. Support day-to-day capacity tracking across active programs, ensuring contributor availability meets project requirements.
3. Monitor operational metrics and flag risks such as contributor shortages, delays, or demand surges.
4. Coordinate with internal teams to balance workloads and fill capacity gaps proactively.
5. Maintain capacity dashboards, support planning reviews, and help improve forecasting accuracy and processes.

What the Candidate Will Need

1. 5-6 years of experience in capacity planning, workforce management, project operations, or related roles.
2. Hands-on experience tracking capacity, forecasting short-term needs, or managing resource schedules.
3. Strong analytical skills with comfort using Google Sheets, dashboards, and basic reporting tools.
4. Ability to collaborate effectively with cross-functional partners and communicate clearly.
5. Strong organizational, prioritization, and multitasking abilities in fast-moving environments.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .