Program Manager I, Tech

About the Role

As a Program Manager I, Tech within the Uber GSS QA team, you will be at the heart of ensuring product quality excellence for all Uber products. You will own the end-to-end QA lifecycle across multiple lines of business, serving as a critical bridge between product, engineering, and vendor teams. This role is designed for a strategic thinker and fast executor who can manage complex testing programs-from pre-launch through regression-while maintaining a high standardfor quality and operational efficiency.

What You Will do

1. Manage the QA Lifecycle: Oversee all phases of testing, including bug management, pre-launch testing, regression testing, and sanity testing across multiple business lines.

2. Cross-Functional Collaboration: Partner closely with Engineering, Product, Device Lab, and Regional teams to ensure seamless program delivery.

3. Operational Excellence: Collaborate with fellow QA Program Managers to identify, adopt, and share industry best practices across the organization.

4. Program Ownership: Maintain full accountability for program health, tracking performance against established OKRs, and making data-driven adjustments as needed.

5. Flexibility: Adapt to and support shifting client requirements during the UAIS product testing program to ensure project success.

Basic Qualifications:

1. Experience: Minimum of 6 years of professional Program Management or Operations experience.

2. Domain Expertise: At least 3 years of experience specifically within a Quality Assuranceenvironment. (Note: QA domain experience is required to qualify for the business screening round)

3. Vendor Management: Proven experience working with and managing vendor teams.

4. Strategic Planning: Demonstrated ability to own and drive OKRsfor a program.

5. Data Literacy: Ability to interpret complex data sets to make informed, strategic decisions.

Preferred Qualifications:

1. Technical Skills: Proficiency or foundational experience in JavaScript.

2. Automation: Experience using Low-Code/No-Code (LCNC) platforms for test automation.

3. Adaptability: Proven track record of supporting cross-functional programs.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

.Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .