Job Description
The Total Rewards Lead is responsible for designing, implementing, and managing the organization's compensation, benefits, and rewards programs to attract, motivate, and retain talent. The role ensures external market competitiveness, internal equity, regulatory compliance, and alignment of total rewards with business strategy across the assigned geographies.
Key Responsibilities
- Total Rewards Strategy
- Develop and execute the total rewards strategy aligned with business objectives
- Define and maintain compensation philosophy, reward frameworks, and policies
- Lead job architecture, grading, and role evaluation frameworks
- Advise leadership on pay positioning, competitiveness, and reward strategy
- Compensation Management
- Design and manage salary structures, pay bands, and compensation ranges
- Conduct salary benchmarking and market competitiveness analysis
- Ensure internal equity and pay transparency across geographies
- Manage annual compensation cycles, including merit, promotions, and adjustments
- Design and administer short-term and long-term incentive plans
- Governance, Compliance & Analytics
- Ensure compliance with applicable compensation and benefits regulations
- Maintain policies, procedures, and governance controls
- Provide reward analytics, dashboards, and workforce cost insights
- Manage reward budgets and support workforce cost forecasting
- Stakeholder & Employee Support
- Partner with HRBPs and business leaders on reward-related decisions
- Provide guidance on offers, promotions, and pay actions
- Communicate total rewards programs and changes to employees
- Address and resolve compensation and benefits queries
Key Success Metrics (KPIs)
- Market competitiveness of pay structures
- Pay equity and regulatory compliance adherence
- Benefits cost effectiveness and utilization
- Reward program adoption and engagement
- Retention of critical talent
- Budget adherence and cost optimization
Desired Skills & Competencies
- Strong analytical capability and advanced Excel/data skills
- Strategic thinking with attention to detail and business context
- High ownership, self-driven, and deadline-oriented
- Strong stakeholder management and communication skills
Minimum Experience Requirements
- Minimum 10 years of overall HR experience
- Minimum 2 years of experience in Total Rewards / Compensation & Benefits
- Minimum 2 years of experience in IT / ITeS industry
- Experience with compensation benchmarking tools (e.g., Mercer, Aon, Radford)
- Experience in automation or implementation of compensation modules in HRMS
Educational Qualifications
- Graduate in any discipline
- Engineering graduate preferred
- MMS / MBA / PGDM in Human Resources
About The Team
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
