Sales will own execution, and monitoring of sales programs. The role ensures target achievement, incentive discipline, productivity, and consistency across cities and shifts.
This is a hands-on execution role, working closely with center managers, Cluster Managers and City teams
Key Responsibilities
Sales Performance Tracking & Reporting
- Track daily / weekly sales performance across all gyms
- Monitor:
- New memberships
- Conversions
- Renewals
- Maintain accurate dashboards and MIS
- Flag gaps, misses, and anomalies proactively
- Monitor adherence to defined targets and slabs
- Identify process breakdowns and work with center teams to fix them
Stakeholder Management
- Act as the bridge between:
- Sales teams
- HR & Finance
- Leadership
- Conduct regular review calls with regional / cluster heads
Key KPIs
- Data accuracy & reporting timeliness
- % centers meeting reporting & SOP compliance
- Incentive payout accuracy & turnaround time
- Reduction in sales leakage and disputes
- Consistency of execution across centers
Skills & Experience Required
- 1-3 years experience in Sales operations
- Strong Excel / Google Sheets skills
- Experience in gyms, retail, QSR, telecom, or multi-location businesses
- Experience in high growth start ups
- Data-driven mindset with strong execution bias
Good to have
SQL
