Job Summary : The Program Manager will oversee and manage complex projects within the Duck Creek ecosystem ensuring seamless execution and delivery. They will collaborate with cross-functional teams to drive innovation optimize processes and deliver impactful solutions aligned with organizational goals. This role requires expertise in Duck Creek Insights Manuscripts and Duckcreek with a focus on product development and retirement.
Experience : 14
18 years
Required Skills : Technical Skills: Duck Creek Insights Duck Creek Manuscripts Duckcreek Domain Skills:
Nice to have skills : Domain Skills:Product Development&Retirement
Technology : Custom Service
Shift : Day
Responsibilities :
Strong understanding of P&C industry and solutions with 15+ years experience in managing product implementation programs
Must have functional knowledge of P&C Policy & Billing to lead transformation program
Must have experience with Risk management
Should be well versed with customer and key stakeholder management including issue management
Status reporting to customer as well as Cognizant leadership
Co-ordinate with customer and product vendor for smooth execution of the program along with issue resolution
Participate in program planning release definitions
Manage resource issues and escalation
Manage customer escalations
Responsible for governance meetings with customer leadership as well as Cognizant leadership
Resource Planning
Manage end-to-end program lifecycle including planning execution monitoring and closure ensuring alignment with organizational objectives.
Coordinate with cross-functional teams to ensure timely delivery of Duck Creek-based solutions and adherence to project timelines.
Provide strategic guidance and technical expertise in Duck Creek Insights Manuscripts and Duckcreek to optimize program outcomes.
Develop and implement best practices for program management ensuring efficiency and quality in all deliverables.
Collaborate with stakeholders to identify requirements and translate them into actionable plans and deliverables.
Monitor program performance using key metrics and provide regular updates to leadership and stakeholders.
Address challenges and risks proactively ensuring minimal disruption to program execution.
Drive innovation in product development and retirement processes leveraging domain expertise to enhance offerings.
Ensure compliance with industry standards and organizational policies throughout the program lifecycle.
Foster a collaborative environment that encourages knowledge sharing and continuous improvement.
Utilize hybrid work model effectively balancing in-office and remote collaboration to maximize productivity.
Maintain clear and consistent communication with all stakeholders ensuring transparency and alignment.
Contribute to the companys purpose by delivering impactful solutions that enhance customer satisfaction and drive business growth. Qualifications -
Demonstrate expertise in Duck Creek Insights Manuscripts and Duckcreek with proven experience in implementing these technologies.
Showcase strong domain knowledge in product development and retirement processes with a track record of successful project execution.
Possess excellent program management skills including planning execution and monitoring of complex initiatives.
Exhibit strong analytical and problem-solving abilities to address challenges and optimize outcomes.
Display effective communication and collaboration skills to work seamlessly with cross-functional teams.
Have a minimum of 14 years and a maximum of 18 years of relevant experience in program management and technical domains.
Show adaptability to hybrid work models ensuring productivity in both remote and in-office settings.
Job Location : Primary Location :INMHPUNA16(ITIND PUN CDC
SDB1B
4F
Wing C) Alternate Location :NA NA Alternate Location 1 :NA NA
