Program Manager - CEO/COO Office

Job Description: Program Manager – CEO/COO Office

Function: Business Operations | Execution Discipline | Revenue & Cross-Functional Tracking

Location- Mumbai

Reporting To- COO (with weekly reviews with the Founder/CEO)

Experience- 4–8 Years

Function- Business Operations / Program Management / Revenue Operations

Company- Pinkvilla

Role Type- Hands-on Execution and Operating Cadence

Role Overview

Pinkvilla is looking for a hands-on Program Manager to drive execution discipline across Revenue, Content, Video, Social, Marketing, Product, and Business Operations.

This role is for someone who can bring structure to a fast-moving media business, ensure cross-functional tasks are closed on time, and help leadership track priorities, owners, deadlines, blockers, and outcomes.

This is not a passive coordination or strategy-only role. The person must actively drive closure, follow up across teams, and escalate risks with solutions and options.

Key Responsibilities

1. Cross-Functional Execution Tracking

• Own the master tracker for key company priorities across Revenue, Content, Video, App, Social, Marketing, Product, and Operations.
• Convert meetings into clear action items with owners, timelines, dependencies, and expected outcomes.
• Follow up daily and weekly with stakeholders to ensure task closure.
• Highlight delays, blockers, and missed deadlines proactively.

2. Revenue and Sales Execution Support

• Track sales-related subtasks, including proposals, decks, pricing, content deliverables, campaign requirements, client commitments, and closure timelines.
• Maintain a weekly revenue action tracker with Sales, Finance, Content, and Operations teams.
• Ensure sales dependencies from Content, Social, and Video teams are completed on time.
• Support leadership with visibility into signed deals, verbal commitments, proposals in progress, and at-risk revenue.

3. Platform and Content Operating Cadence

• Help run weekly reviews for YouTube, Facebook, Instagram, Social, App, and Video/Content growth initiatives.
• Track platform metrics, content calendars, output commitments, and monetization-linked action items.
• Ensure platform owners report progress against agreed metrics and action plans.

4. Leadership Review and Reporting

• Prepare concise weekly updates for the COO/CEO covering:
• Completed actions
• Delayed items
• Key blockers
• Escalations
• Priorities for the upcoming week
• Maintain dashboards and trackers that provide leadership with a clear view of business execution.
• Ensure decisions from leadership meetings are documented and followed through.

5. Escalation and Blocker Management

• Identify cross-functional dependencies early and escalate unresolved blockers with solutions, not just problems.
• Push for closure without requiring constant supervision.
• Create accountability without creating unnecessary meetings.

Expected Deliverables in the First 30–60 Days

Area Expected Output

Master Company Tracker

Priorities, owners, due dates, status updates, blockers, and escalations

Revenue Tracker

Sales subtasks, client deliverables, closure timelines, and risks

Platform Review Tracker

YouTube, Facebook, Instagram, Social, App actions, and outcomes

Weekly Leadership Update

Concise COO/CEO summary covering completed actions, delays, blockers, and key asks

Escalation Process

Visibility into delays, reasons, ownership, and required interventions

Meeting Discipline

Fewer vague meetings and clearer action-oriented outcomes

Requirements

• 4–8 years of experience in Program Management, Business Operations, Revenue Operations, Content Operations, Digital Media Operations, or Startup Operations.
• Strong ability to manage cross-functional projects involving multiple stakeholders.
• Excellent follow-up discipline and comfort driving closure across teams.
• Strong Excel/Google Sheets and presentation skills.
• Ability to create trackers, dashboards, weekly updates, and action plans.
• Comfortable working in a fast-paced and ambiguous environment.
• Strong written and verbal communication skills.
• Ability to work directly with senior leadership and drive accountability respectfully.
• Prior experience in Media, Content, Creator Economy, Digital Platforms, Advertising, Entertainment, or Consumer Internet businesses is preferred.

Good to Have

• Experience working with Revenue and Sales teams.
• Understanding of digital content platforms such as YouTube, Facebook, Instagram, and short-video ecosystems.
• Experience in media monetization, branded content, social media operations, or campaign execution.
• Familiarity with tools such as Google Sheets, Excel, Notion, Asana, Trello, Jira, Slack, or similar project management platforms.

Traits We Are Looking For

• Highly organized
• Detail-oriented
• Execution-focused
• Fast in follow-ups
• Persistent without being abrasive
• Clear communicator
• Comfortable with ambiguity
• Able to work directly with founders and senior leadership
• Strong ownership mindset
• Not afraid to follow up with senior stakeholders to drive closure

What This Role Is Not

• Not a passive coordination role.
• Not a meeting-notes role.
• Not a strategy-only role.
• Not a traditional PMO role focused solely on project tracking.

This person must actively drive execution, accountability, and closure across the organization.