Program Manager

Position: Program Manager

Location: Mumbai

Employment Type: Full-Time

AboutAxestrack

Axestrack is a leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles and the only Southeast Asian company recognized in Gartner's Market Guide for Fleet Management. We enable enterprises to digitize and optimize their logistics operations through innovative IoT, automation, and intelligent mobility solutions.

Role Summary

The Program Manager will be responsible for the end-to-end planning and execution & implementation of various products like CPL, Swift, ePOD, and so on, ensuring timely delivery, effective stakeholder management, and seamless implementation. The role requires close collaboration with customers, cross-functional internal teams, and implementation partners to ensure successful deployment, user adoption, and project completion.

Key Responsibilities

• Lead and manage the large programs & projects from project initiation through implementation, go-live, and handover.
• Collaborate with customer stakeholders, including IT, Operations, Logistics, Security, Weighbridge, SAP, and Plant teams, to ensure smooth project execution.
• Develop and maintain project plans, implementation schedules, meeting minutes (MoMs), action trackers, and progress reports.
• Govern site readiness activities, including hardware deployment, networking, power, cabling, civil infrastructure, and system integration.
• Coordinate and Liaise with internal Product, Software, Hardware, Networking, Implementation, and Support teams to ensure timely project delivery.
• Monitor project milestones, risks, dependencies, and escalations, and drive timely resolution of project issues.
• Plan and facilitate User Acceptance Testing (UAT), end-user training, SOP documentation, and go-live readiness.
• Ensure timely completion of project deliverables, customer acceptance, and formal project sign-offs.
• Maintain regular communication with customer stakeholders and internal leadership by providing accurate project updates and status reports.
• Ensure adherence to project governance standards, documentation, and implementation best practices.

Required Qualifications

• Bachelor's degree in Engineering (Mechanical, Electrical, Electronics, Computer Science, Industrial Engineering, or a related discipline).
• 8-14 years of experience in Program Management, Project Management, Industrial Automation, Plant Logistics, IoT implementations, or enterprise technology deployment projects.
• Demonstrated experience managing implementation projects within manufacturing, steel, cement, mining, power, ports, or logistics environments.
• Strong understanding of industrial operations, hardware deployment, software implementation, and system integration.
• Familiarity with ERP/SAP integration and industrial automation systems is preferred.
• Excellent project planning, stakeholder management, communication, and problem-solving skills.
• Willingness to travel extensively to customer locations across India as required.

Preferred Skills

• Strong project and program management skills.
• Knowledge of industrial automation and IoT-based solutions.
• Experience with hardware and software integration.
• Excellent stakeholder management and communication skills.
• Ability to identify, manage, and resolve project risks and escalations.
• Strong cross-functional coordination and team collaboration abilities.