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Program Manager

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  • Posted 8 days ago
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Job Description

Airtel Hyderabad, Andhra Pradesh, India (On-site)

About The Role

This role is responsible for project management and service delivery of all products & services in Enterprise network business (B2B).

  • Project management, planning and scheduling implementation of MPLS services.
  • On Time, within budget Implementation of the complete project
  • Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
  • Enhance service delivery experience for the customer & revenue for the organization

Responsibilities

  • Project management, planning and scheduling implementation of MPLS services.
  • On Time, within budget Implementation of the complete project.
  • Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
  • Enhance service delivery experience for the customer & revenue for the organization.
  • Customer engagement & communication.
  • Project kick off meeting/call with Customer.
  • Resolution of customer dependencies.
  • Share Project Plan with the customer e2e tracking & monitoring of project delivery.
  • Proactive & timely project status update to the customer.
  • Project Stage tracking & ensure timely delivery.
  • Project follow ups, escalations and constraint resolution.
  • Delivery of third party media/bandwidth.
  • Customer CPE integration & testing.
  • Schedule planned activities with the customers.
  • Accelerate & Maximize revenue by faster deployment of project.

Required Skills

  • Experience of working in Network B2B Projects as Network management L1 / L2 / L3.
  • Ability to work independently and as a team player.
  • Strong problem determination and resolution skills.
  • The resources should be equipped with deep trouble shooting experience.
  • Minimum 3 yrs of exp in Routing, switching and SDWAN.
  • Basic Configuration management experience.
  • Experience in managing Routing, Switching, Firewall, IPS etc. vendor management.
  • Active CCNA / CCNP certification with hands on SD-WAN experience.

Qualifications

  • Bachelor's degree (B.E / B.Tech./BCA/ BSC(IT)/MCA/MSC(IT) .
  • 3+ years of experience in Routing, switching and SDWAN.

Job Functions

    • Project Management
    • Information Technology
  • Skills
    • Program Management
    • Analytical Skills
    • Routing
    • Network Switches
    • CCNA
    • CCNP Security
    • SD-WAN
    • Troubleshooting
    • Firewalls
    • Enterprise
#BAL

More Info

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About Company

Job ID: 151866201

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