Program Manager (1-2 years)

Airtribe | Full-time | Bengaluru

About the Role

Airtribe runs some of the most in-demand tech upskilling programs in the country, and our Generative AI Launchpad is our fastest-evolving one. We're looking for a Program Manager who takes full ownership of learner outcomes, not just task execution.

This is a senior IC role with a clear path to people management for the right performer. You'll run multiple cohorts end-to-end, from onboarding through program completion, in a space where the curriculum, tools, and learner expectations change fast. Comfort with ambiguity isn't a nice-to-have here; it's the job.

What You'll Own

- End-to-end ownership of multiple cohorts simultaneously, from onboarding through program completion

- Dashboard and access management for all active learners

- Session readiness: published schedule, confirmed instructors/mentors, zero execution gaps

- Onboarding calls within TAT; proactively flag misaligned expectations

- Retention management: track attendance signals, intervene on disengagement, drive completion

- NPS measurement at three milestones: post-onboarding, mid-program, end-of-program

- Capacity planning for program-specific instructors and mentors

- Consistent session quality and timely, high-quality feedback to learners

- Ensure learners are set up for success post-program: strong projects, polished presentations

- Identify and ship process improvements continuously

- Handle complex escalations independently

You're a Strong Fit If

- 2-4 years in program management, learning ops, or EdTech

- You close loops and don't wait to be chased

- You're comfortable owning outcomes when the ground shifts beneath you

- NPS, retention rates, and completion % are your natural language

- Bonus: personal interest in AI tools, GenAI, or tech upskilling. You don't need to be an expert, but curiosity helps

Reports To

• Head of Learning Experience / Program Lead