About The Role
As a Program Intern at Newton School of Technology, you will support the smooth execution of academic and operational programs by tracking key performance indicators (KPIs), maintaining dashboards, and identifying process bottlenecks. This role offers hands-on experience in program management, operational analytics, and cross-functional collaboration, ideal for candidates interested in education, operations, and process improvement.
Key Responsibilities
- Track and report daily and weekly program KPIs such as completion rates, participations, and TAT.
- Maintain dashboards to ensure transparency and visibility for all stakeholders.
- Identify bottlenecks or delays in sub-processes and escalate proactively.
- Ensure adherence to defined SOPs across all program operations.
- Support documentation of processes and contribute to continuous operational improvements.
Qualifications
- Currently pursuing a UG degree or higher in CS, Engineering, or a related technical field.
- Excellent written and verbal communication skills. Fluency in English and Hindi.
- Strong attention to detail and accuracy in documentation and content handling.
- Technical Skills: Proficiency in MS Excel, Google Sheets, and online communication tools.
- Good written communication and organizational skills.
- Ability to manage multiple tasks and meet deadlines effectively.
Skills & Attributes
- Analytical mindset with a focus on data-driven reporting.
- Process-oriented with attention to detail and accuracy.
- Strong ownership and accountability in deliverables.
- Proactive in identifying issues and suggesting improvements.
- Quick learner with adaptability to fast-paced environments.
- Collaborative and effective in stakeholder communication.
- Prior experience or internship in Program Management, Operations, or Analytics is a plus.
Benefits
- Hands-on experience in academic content creation and quality assurance.
- Exposure to program design and assessment methodology.
- Certificate of Internship Completion.
