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Program Management - Deputy General Manager - Lending

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  • Posted 22 hours ago
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Job Description

Role Overview:

We are looking for a Business Management professional who can drive end-to-end execution of
financial products by working closely with internal stakeholders, banks, NBFC partners, and
cross-functional teams. The role will focus on product structuring, risk policy alignment, growth
strategy, and post-launch business performance management.

The ideal candidate should have strong experience in managing lending or financial products,
handling partner coordination, improving funnel conversions, and driving scalable business
growth.

Key Responsibilities:

. Drive end-to-end business management for lending / financial products across the product lifecycle.
. Work on product structuring in alignment with business objectives, customer requirements, and partner expectations.
. Coordinate with banks, NBFCs, and external partners for onboarding, policy alignment, operational execution, and business expansion.
. Collaborate with Risk, Data, Growth, Operations, Compliance, and Tech teams to ensure
smooth product rollout and process efficiency.
. Define and implement risk policies, eligibility criteria, and operational controls to maintain
portfolio quality.
. Monitor funnel performance across sourcing, approval, disbursal, and activation stages,
and identify opportunities for optimization.
. Drive growth initiatives post product launch through process improvements, partnerships, campaigns, and conversion enhancement strategies.
. Analyze business metrics, customer behavior, and portfolio performance to support data-driven decision-making.
. Manage stakeholder communication and ensure timely resolution of operational or partner-related issues.
. Prepare business reports, dashboards, and performance reviews for leadership discussions.

Required Skills & Experience:

. Experience in Business Management, Product Management, Lending Operations, or Financial Services.
. Strong understanding of digital lending, APIs, tech journeys and AI enablement is a must.
. Strong understanding of lending products, product structuring, and risk frameworks.
. Experience in coordinating with Banks, NBFCs, or financial institution partners.
. Good understanding of funnel management, portfolio monitoring, and business growth metrics.
. Strong analytical and problem-solving skills.
. Ability to work cross-functionally with Product, Risk, Operations, Tech, and Sales teams.
. Excellent stakeholder management and communication skills.
. Experience in fintech, digital lending, payments, or BFSI domain will be preferred.

Preferred Background:

. MBA or equivalent qualification preferred.
. Prior experience in fintech, lending, credit cards, merchant financing, or unsecured loan
products is an added advantage.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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About Company

Job ID: 149910741