Expertise in one or more functional domain and industry area
Appreciation of relevant technology/ technical skills
Problem solving skills
Storytelling, persuasive case articulation
Commercial/ Contractual acumen
Networking, influencing, and negotiation
Prioritization and scope management
Cross-functional and stakeholder leadership
Change management
Crisis Management
Conflict resolution
Budget management
Strong Communication Skills
Desirable: Program Management Certification - PgMP, or PMP/ PRINCE2
Manage end-to-end transformation program for one or more clients, and/ or lead group of projects for a large-scale client transformation program.
Collaborate with cross-functional project delivery teams to ensure seamless execution. Meet the success parameters of clients and Infosys.
Client Relationship Management – Establish, build and strengthen client relationships.
Conduct/contribute to workshops with client, ecosystem partners and Infosys stakeholders to define business case, leadership alignment, client sponsor identification, scope modifications, contractual changes & program charter alignment.
Participate in account and program reviews; Develop and carry out detailed transformation plan for own tracks; secures signoffs with program managers and sponsors.
Receives change requests, facilitates impact analysis, schedules change control meetings, tracks the change request and ensures the relevant documents and stakeholders are updated to close the change requests.