Program Coordinator

Program Coordinator use strong problem-solving and analytical skills to help organizations & improve their programs

A successful Program Analyst should have the following skills and qualifications

Qualification

• Firm understanding of industry best practices
• Strong spreadsheet and presentation skills
• Strong analytical and organizational skills
• Ability to calculate program management statistics like mathematical averages and percentages
• Ability to work independently and with a team
• Ability to adapt to changing technology
• Effective communication skills

Skillset Required:

• Bachelors degree in computer science, business or similar field
• Information Technology Infrastructure Library (ITIL) certification

Responsibilities

• End to end Project planning and coordination (Activities and Resources)
• Responsible for overall projects processes and deliverables
• Project onboarding, daily tracking of performance, proactive communication and escalation management
• Project kick-off, weekly governance, documentation, reports, and dashboards
• Process and Service Improvements documentation and tracking action with internal teams
• Escalate timely to next levels and ensure no slippage of task
• Daily status reporting to Program Manager