Program Consultant (Sales - US Region)

Location: Onsite, Kondapur, Hyderabad

Work schedule: 5 days a week

Shift: US EST hours (8:00 PM to 5:00 AM IST)

Benefits: Travel/Accommodation provided

About the Role

We're Scale.jobs, a Techstars-backed, profitable startup building the future of job search while shipping world-class products out of Hyderabad. We're looking for a driven Program Consultant (Sales – US Region) to support and grow our US-region B2C sales efforts through high-volume outreach and strong conversion focus.

Key Responsibilities

• Make high-volume outbound calls to company-provided US leads and convert them into paying customers
• Manage the sales cycle from first contact to close: lead qualification, needs discovery, pitching, objection handling, negotiation, and closing
• Run consultative sales conversations that match the customer's job search needs to the right Scale.jobs plan
• Execute disciplined follow-up cadences across phone, email, and SMS using CRM, to re-engage warm and cold leads
• Maintain a healthy sales pipeline and keep CRM records, call notes, and lead statuses accurate and up to date
• Meet or exceed daily, weekly, and monthly KPIs, including dials, talk time, connect rate, consultations booked, conversion rate, and revenue
• Refine call scripts, rebuttals, and pitch based on call feedback and customer insights
• Follow US calling compliance requirements, including TCPA and Do Not Call (DNC) guidelines
• Share customer feedback and market signals with the product and leadership teams

Required Skills and Qualifications

• 2 to 4 years of outbound sales, telesales, or inside sales experience (mandatory); US or international voice process experience preferred
• Proven track record of meeting or exceeding sales targets and quotas in a B2C, high-velocity environment
• Excellent spoken English with clear, neutral, and confident communication
• Strong cold calling, rapport building, active listening, objection handling, and closing skills
• Hands-on experience with a CRM (Close, HubSpot, Salesforce, or similar) and dialer tools
• Resilience and a positive attitude toward rejection
• Willingness to work night shifts aligned to US EST, onsite from Kondapur
• Self-driven, with strong ownership, time management, and the ability to work with minimal supervision
• Comfortable in a fast-paced startup environment where processes evolve quickly

Good to Have

• Experience selling subscriptions, services, EdTech, HR tech, or career services to US consumers
• Familiarity with US work culture, time zones, and customer expectations
• Experience with upselling and cross-selling

What We Offer

• Upto 6 LPA fixed salary plus uncapped performance incentives from day one
• Leads are provided, so no prospecting or list building is required and your time goes into selling
• Travel and accommodation provided
• Direct exposure to the US market and rapid skill development in international sales
• Coaching from experienced closers and a leadership team invested in your growth
• A clear, performance-based growth path, as we promote from within